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Alan C.

Contributor Level

Total Points
80

1 Review by Alan

  • Garden Site

8/1/23

Bought a Basalt water feature, after few days pieces broke off /cracks showed up. Gardensite would not
Arrange a return,would of cost us £120 to return. 0 customer service

Tip for consumers:
Don't use it unless you have to and be careful what you buy do not buy anything heavy.As they say
they refund you the cost knowing the shipping will be enormous , so they know you won't send it back.

Products used:
Water feature

Service
Value
Shipping
Returns
Quality

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