Alan B.

I dealt with Amy, everything pleasant when making the booking and taking the deposit. When it came to adding to the booking that's when the alarm bells started to ring. Received conflicting information from Amy, concerning the number of people we could fit in the minibus. Then no response for over a week to emails. I contacted the person who Amy said had accepted my booking who said they had not dealt with Cabtransfers for 4 months due to no payments. Due to this unprofessional and lack of honesty from Amy and imminent date of travel I had to book with another company paying more money.
I cancelled the booking with Amy, who said I had spoken to her and booked another minibus and would not be getting my deposit back. I had never spoken to her and had done everything via email to have a trail if anything went wrong.
I have still not received my deposit back and looks like I will have to take them to the small claims court.
Do not use this company. You will lose any money you have paid them and they will not fulfill the contract. If I could have given zero stars in the rating I would have done.