Alaina H.

I wanted a MacBook to use for school. So, I went to their site and ordered one. Only problem... it was incredibly old and it still had 10.7 iOS on it. I went to install Microsoft Office in it but it wouldn't let me because of the software. So, I had to purchase the 10.8 software so I could try and upgrade to the newest BUT when I was finally able to upload, there wasn't enough storage space. I've sent multiple emails, no response. I chatted with Luella in their website, she said I'd get return instructions in 72 hours. Nothing. So i had to call back a couple more times. They said they've already reachws out to the vendor and it shouldn't be long until I get my return instructions. But here I am, still waiting. Oh... and apparently Im getting charged for this stupid MacBook that i can't even use!