Been on eBay since 2008 and never heard of Sendle. Claimed it was delivered around 2pm yet no package exists anywhere. This is an apartment complex and the deliverer probably just dropped it off wherever. And YES my specific apartment number was included on the address also.
Hi Kyle, thank you for your honest feedback and we're so sorry to hear that you have not received your parcel despite being scanned as delivered.
From what we see, the investigation to have this clarified is already underway. Through the investigation, we should be able to further confirm the details of your parcel's delivery so we can have this fully sorted out.
The investigation may take a maximum of 5 business days to ensure we've covered all bases but no worries as real-time updates will continue to reflect on your tracking page.
In the meantime, we'd like to seek your extended patience. Rest assured that we'll do our best to have this addressed. Thanks again!