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AJ V.

Contributor Level

Total Points
80

1 Review by AJ

  • Tophatter

7/13/18
Verified purchase

Careful of what? Overbidding. I've seen many wins where people pay more then Amazon.

Be patient of slow delivery because almost all the companies are sending from China. The companies usually get the item in the mail within 8 hours. So the literal slow boat from China is real. Let's not forget customs either.

I'm guessing many sellers are employees at the factory trying to make a few extra bucks from a production run for the company. There also appears to be the practice of accepting pre-orders letting them build up for a week or two. I've always gotten my order just much later then the usual slow boat. To be fair the fine print does say delivery time a full 30 days out.

Quality wise most of the items have been middle range. With the odd exception of cheap and high quality seen. If you like an item buy it again while you can. Once production is over you will be stuck paying more.

There is a saying:
You can have it cheap,
You can have quality,
You can have it fast,
Pick 2 or expect to pay extra.

Tophatter caters to the first two.

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Angelique C. – Tophatter Rep

Hi AJ,

Thank you for taking the time out of your day to leave a review, much appreciated.

In terms of overbidding, we definitely encourage shoppers to read the item description and determine what is a fair and reasonable price to pay for the items that they are bidding on. Bidders decide how high they are willing to bid, and can stop bidding at any time.

I definitely understand wanting what you paid for to arrive as soon as possible and we are working to improve shipping times. After you've purchased, you can click on any item from your My Orders page then click *Where's My Item?* to find the current status and timeline.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If the time-frames passes and you still haven’t received your item please contact our dedicated customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help. If it’s more convenient for you, you can also contact our support team here: http://tinyurl.com/j8eo7hu

Tophatter is not the seller or reseller of the item. Tophatter is a Marketplace that connects buyers with sellers (https://tophatter.com/terms).

We are very grateful for your continued business, without loyal shoppers like you we wouldn't be here.

Have a wonderful day, and a great time shopping on Tophatter.

Kind Regards,
Angelique

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