Thumbnail of user ajssmith78

A S.

Contributor Level

Total Points
80

1 Review by A

  • Gilt

2/12/24

I have ordered on Gilt's website 14 times, all got cancelled due to payment issues that no other retailer has. The system cancels orders after it does not hear a text confirmation. All times, I got no text confirmations. I provided 3 payment types (per the customer service advice), matched all my info to the last letter. The system continues to cancel. I could never pass their system. Terrible experience. And their customer service has no way of helping you. It is a shame. The clothes they had was what I needed. This is the first time I've experienced these many problems with them trying to order. To no avail.

Products used:
I could not get any clothes I ordered. Their system auto cancelled (not my banks that declined) before the items could be shipped.

Value

A hasn’t received any votes.

A hasn’t received any thanks yous.

A doesn’t have any fans yet.

A isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bl595
B L. reviewed Gilt
4/4/24

Bought a Honey-Can-Do rolling cart from Gilt. First one came with a dent (due to non-existent...

Thumbnail of user alicial528
alicia l. reviewed Gilt
3/14/24

I purchased a pair of boots reduced from $495 to $199.00. Should have known it was too good to be...