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Zulily supposedly changed their return policy. If something doesn't fit (a regular occurrence for most of us), they KEEP our money as a store credit. No choice. So, let's see - an item or two doesn't fit, we send it back, THEY keep our money, no refund, only a store credit MINUS the shipping/handling $8.95 which we have NOW paid twice for - and then each time we are forced to use the store credit we didn't want in the first place, and something doesn't fit? We get dinged again $8.95 and pretty soon, they have not only kept our money the first time but we will have in essence paid through the nose again for nothing. FIGHT BACK - CUSTOMERS - do NOT take this BS from Zulily.
Tip for consumers:
If you are a gambling person, you may enjoy it. My tip after years of trying to use this company? RUN AND DO NOT LOOK BACK. NordstromRack online is wonderful as they DO NOT KEEP YOUR MONEY. Belk, Von Maur, Dillard's, Jet.com, ANYONE but Zulily.
Products used:
a couple of thumbhold tees, blanket, a jacket - but out of the other NUMEROUS items I ordered over the last few years, it is a crapshoot. It never was a problem before, however, as if something did not fit, I would return the item(s) and Zulily would refund my money, NOT KEEP IT AS STORE CREDIT.
Aj J.'s review of Zulily earned 7 Very Helpful votes
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I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
