Hi Zubika, I am also a client of Sync Visas, I am sorry to hear what you wrote and your experience, however, i honestly disagree with you, I signed up in 2017 and got my visa issued this January for Canada, my case manager was Ameena and after a few delays everything went really smoothly. I think its always stressful when a person plans to migrate, but I would just like to say that as a client who has had a case submitted, sync visas has been very supportive, they even remembered my sons birthday and sent us a gift note, these little things really matter and I would definately recommend them. Thanks!