I ordered 2 name patches from these guys for my air force jacket to be customized, its been over a month and I haven't received anything from them yet. When I call them, the operator says the office is closed even though its during the office hours. I've attached a screen shot of the Label being created, and a proof of purchase
Hi Ahmad, this is haadi from bullrun flag embroidery contacting you about order 11124. We understand that you indicated you have not received your product and we are trying to solve this problem. The USPS tracking number says that the products have been delivered to the address provided by you, please let us know how to address this issue. If you still have not received it, we will be glad to resend the order.
You can contact us directly at service@bullrunflag.com or call us at 434 277 0011 from 11am to 3 pm eastern time
Thank you
Haadi
Ahmed Has Earned 3 Votes
Ahmed J.'s review of Bullrun Flag earned 3 Very Helpful votes
Hi Ahmad, this is haadi from bullrun flag embroidery contacting you about order 11124. We understand that you indicated you have not received your product and we are trying to solve this problem. The USPS tracking number says that the products have been delivered to the address provided by you, please let us know how to address this issue. If you still have not received it, we will be glad to resend the order.
You can contact us directly at service@bullrunflag.com or call us at 434 277 0011 from 11am to 3 pm eastern time
Thank you
Haadi