Ahmadou K.

I bought a car at their website which is buy now. On Monday the 20th of April they called me and told me they have to put me in record because the car is buy now, that I authorized them to buy the car for me and I have one day to pay and one day to pick up and I agreed, and asked the lady then when is the latest day to pick she told me it should be Wednesday. On that Monday morning around 11:30 am I was at my bank to do the wire transfer and I emailed them the copy of the transfer around 2pm. I called them to see if I can go pick up my car that very Monday, the lady I spoke to told me no because it's not cleared yet. Tuesday I called again the same thing not cleared again, I called back again on Tuesday around 3pm they told me my car is ready for pickup and a pick up location was given to me. I went to copart around 4:10 pm make arrangements and the car was brought to my house by 6pm.
Today the 22nd of April a lady call me between 9am and 10am telling me you owe us $5 for storage fee of my vehicle, i tried all my best to explain to her that I picked up my car since yesterday but yet still she said no I have to pay the $5 or else I will never receive my tittle meaning they going to seize it for not paying only $5. I spoke back to her again trying to tell her that you guys did recorded my conversation, then go back and listen to it the latest pick up day given to me is Wednesday and I picked my car on Tuesday. She was not polite to me at all. I have been buying cars from copart the only time I use there services is when copay said non public auction then I will go to the third party.
So dissatisfied for someone to tell me we going to seize you title for only $5. I used other third parties but not them the same trick they did last time they took my $400 plus for no reason.