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Terrible. Suing the company. Signed up with EPOS and bought the hardware because the salesman agreed and promised on a recorded call to a 30 day trial and $59 a month. After I found out they charged me $103 a month and found out about the HIDDEN fees 20 days later ($20 a month per unit if you don't use their credit processing service). Salesman never discussed this after I told him repeatedly I would be using my own credit processing. Didn't want to mention it. Wasted 2 months of my time. They told me my claims were not found after they reviewed the recorded calls... OK SHOW ME and let me listen to the calls. Tell me I'm wrong... they refused. I know the questions I asked. I'm now suing them because they won't allow me to return the $1600 worth of equipment I bought. Liars. Bad salesman. They will do whatever they can to get the sale. Awful experience. Letting my lawyer deal with this.
Tip for consumers:
Stay far away from this company
Products used:
Hardware, display 15” and receipt printers
Ahmad D.'s review of Epos Now earned 4 Very Helpful votes
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Hi Ahmad,
Thank you for taking the time to have posted your review, we're sorry to note the issues reported.
Our Sales team take great pride in the intensive of the sales journey, being sure they take the time to fully understand your business needs so only the most appropriate Epos Now solution can be presented and all associated costs made clear. This ensures under normal circumstances that a customer is able to make a fully informed decision when it comes to purchasing our product. We're therefore disappointed to note the claims made and should this matter remain outstanding I invite you to contact us directly at customer.experience@eposnow.com where we would be pleased to discuss this with you in further detail.
In the meantime thanks once again for the share.
CX Team