I am giving 1 star only because there no option to give 0.
The worst company.
I has purchased a whole set of POS including the card machine reader. Before I opened for business, when I received the card machine I noticed it wasn't cordless. I contacted the representative that was teaching me about the system and he suggested that I upgraded to S12 machine which is cordless for only $55 one off payment and that I will still receive the promo of 12 month free of charge for the card reader machine I was giving at the start. The representative send me a returned sticker for the first machine to be returned, which I did before I even was open for business. Since then this terrible company is still charging me for the newachine although it was approved to be 12 months no charge. They are also charging me a "premium fee" or $160 for not using the machine I have already returned to the company and never used! At this stage this company if owing me $600 and there one to talk to. Every time I call customer service they promised a manager will call me, this issue will be resolved, you are right we are over charging you and all kinds of BS!
If you want to use a POS in you business that does want you need, no over charge, hidden charge a triple customer service DO NOT WORK/PURCHASE FROM THIS COMPANY EVER!