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Hello!
I have done a booking on bravofly and
Now i am waiting for tickets confirmation
Stuck with them
The tickets are either available or not
As soon as you make payment you should get to know in few minutes
How come its hours to tell the tickets are booked or not.
The answer from Bravofly:
On their message it says "We process your request and will contact you shortly. Wait until you have received an answer from us when you try to book again"
And after about 6 hours, I get a response "Your booking request is canceled Your flight is canceled, you must make a new booking"
No ticket no Money
Agge A.'s review of Bravofly earned a Very Helpful vote
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Empty.
This is the worst place to buy anything from. I paid $375 to get a credit of $934 and never got...
Hi Agge,
Thank you for providing us with your valuable feedback here on Sitejabber. We are sorry to hear that you have had a reason to complain about our booking services.
We do our best to confirm every booking request straight after the payment step, however, our confirmation is subject to the airline's seat and fare availability on that particular flight. Availability can, therefore, change at any moment, it can happen that in the time between selecting the product and completing the booking process that one of your items has sold out.
If the booking can’t be confirmed, we cancel the transaction and do not charge you anything. However, it may take your bank 3-20 working days to clear the amount on your card.
I have liaised with a Customer Care agent to send you a proof of transaction document so please respond to our private message indicating the Booking ID number of your reservation request. We kindly invite you to forward the document to your bank as that would speed up the release process.
Kind regards,
Bravofly