A F.

I look forward to receiving my bag each month. I like the fact that if you don't really care for an item you received, you can review it online within your account and ispy will adjust your future items. I also enjoy that they are smaller sizes that way you can get a feel for whether or not you would like to purchase a normal sized product in the future.

I just recently moved and updated my address on my account so my August bag would ship to my new address. Apparently I updated the billing address, not the shipping, so it sent to my old address. After not having received it, I emailed ispy customer service and they got back to me the very next morning. The individual explained the situation, and offered to reissue my August bag free of charge and send it to my new address. They were quick, responsive, and caring. I would highly recommend!