I got banned wrongfully because I accidentally put the wrong date of birth year when signing up, I'm a minor. Due to my age, I think they thought I was "fake my date of birth" so I can look at 18+ content there, I did but I always click away because I get very disgusted when I see any nude and or sexual images. (Also, I actually got IP banned too because I used my other accounts but I only did that so I can let my friends know my main account got banned).
I know I should have changed my that of birth in settings, but I have a huge problem with saying I going to do something but never doing it, it because I forget to do it, but anyway that's some context of why I didn't change it. When I got banned, I contact them via email, but they never responded I've been contacting them a lot and they have yet to respond. I don't know how many people are running ToyHouse but I'm going to say this, please don't waste your time contacting them, they probably won't even respond.
Also, the website is fine but there's some people that should not be on the platform like pedos, stalkers, kids under 13, etc. luckily, I never came across people like that, so my experience was good until I got wrongfully banned. (Also, sorry if my sentences are a mess. Anyway, this is my first review^^)