I was stunned to find this site and the poor reviews. First, their swim suits are fantastic and cute! Love their casual dresses, maxi skirts. I buy from them frequently for summertime wear. Some of the 'business-y' attire offered I didn't care for. My only suggestion is they allow customer reviews, which would allow folks to comment on "true to size" or not, or the issue I just had so someone would know to size up. I bought a swimsuit coverup from them and it shrunk. I neglected the "hand wash only" label. My fault -- the first time! I gave it to my niece and ordered another I loved it so much. I tossed it in my sink to wash out the sand, etc., and it shrunk, AGAIN! But that said, Venus is replacing it for free!