Ady I.

I placed an order on May 11th (order number *******). I have not received the package yet. I went to track the order and because they use worldnet which is a carrier from UK and I live in USA, the website is unable to tell me where the package is. I understand this is a problem with the carrier, but if you are sending international orders you should then use a more reliable way to track your orders so that clients would not have to become frustrated. I tried finding a phone number and there is not a phone number. The chat system only provides with generic information that is basically the same you can find on your own, but no extra details on the order. In conclusion, if you order a package and you live in USA, the carrier they use for shipping will not provide you with an update on the new tracking number of the package in USA, unless I am being very unlucky and this is an isolated case.