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Advocate C.

Contributor Level

Total Points
93

1 Review by Advocate

  • GlassesUSA

1/12/20

The lenses or prescription glasses produced by this company is a JOKE. This company is the very definition of SCAM artist. This company's actual name is OPTIMAX SERVICES based in TEL AVIV, ISRAEL and doing business under the name GlassesUSA while deceptively advertising that they are headquartered in the US. The name GlassesUSA is their online store name, but they ship products under another name which is Flying Cargo Logistics, and that latter name is also doing business as RIM Logistics. Confused yet? All of this is to shield their true identity from consumers to avoid liability. Once I placed the order, the company stated that it will take 6 days for production to complete the lenses, another 2-3 days for "rigorous 5-strip quality control check", then the glasses will shipped afterwards. It took two weeks to receive my glasses with the WRONG PRESCRIPTION, NO ANTI-REFLECTIVE coating, as a matter of fact, I was seeing the reflection of my own eyes' while wearing those horrible glasses. AVOID AT ALL COSTS, Chinese made lenses are far superior in quality and craftsmanship. When I asked the company rep how can the company send the wrong prescription despite their claim of "2-3 rigorous quality assurance test", the rep stated, "I'm not sure, we just tell customers whatever is written on the customer service scripts." Another rep stated that the company's sorting facility Optimax takes time to sort out the glasses that were shipped from Israel, so that's why the company says it takes 6 days for production and 2-3 for quality assurance. Deceptive practices, false advertising, and the worst, cheaply made lenses that I've ever seen in over 20 years of experience buying and wearing glasses.

Tip for consumers:
Read the negative reviews first before the positive one. This will help you read truthful experiences from actual consumers versus paid for fake positive reviews

Products used:
Zenni Optical is my go to place whenever I need to re-order new glasses. I thought I would try another company for a change, what a dumb mistake to buy from GlassesUSA.com, never ever buy prescription eye glasses because of cheap brandname fames. The lenses are the MOST IMPORTANT factor when it comes to prescription eyeglasses. The Zenni lenses are far more superior in quality than my local stores, and anything else you buy will definitely be better than GlassesISRAEL, aka GlassesUSA

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Value
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Quality

Advocate Has Earned 11 Votes

Advocate C.'s review of GlassesUSA earned 11 Very Helpful votes

Advocate Has Received 1 Thank You

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Sam D. thanked you for your review of GlassesUSA

“Great review with valuable information. Thank you so much”

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