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Adrienn K.

Contributor Level

Total Points
88

1 Review by Adrienn

  • Expedia CA

8/25/16

I had an issue with a hotel. A hotel charged me for a room cancelled within the free cancellation period. The hotel didn't want to reimburse me so I contacted expedia. In their emails they kept repeating the same thing which was not a solution to my problem (I had the feeling that they didn't really read my emails). Then I called them. The agents on the phone were very kind and seemed like they are trying to help. It took 3 calls to finally find a solution but at least they helped me in the end. I got reimbursed by expedia. Satisfied with their customer service over the phone.

Adrienn Has Earned 8 Votes

Adrienn K.'s review of Expedia CA earned 8 Very Helpful votes

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