I sent 1000 euro through anIDEAL transaction into my card, an the money has been taken from my bank account. I was then called by a "security officer" from one of their call centres, to state that the transaction was refused and the money should reappear in my Dutch bank account within 4 working days. A week has passed, and no money reappeared, so i suppose it has been stolen from me. As soon as I get back from my holiday I will try to start legal action against them. No need to say that neteller customer service ceased to repond to me after i sent them all the required details.