AD D.

I have received 3 new umbrellas from this company because as others have said they fade in 2 to 3 months. The other times they faded, they made me pay $50 to ship a new one to me, but as others have said, all they are doing is making you buy another cheaply made umbrella. At this point, I have asked for money I paid originally for the umbrella back, but now they are ignoring my request and not answering any of my emails. I don't want another umbrella from them. I just want my money back because their products are not as advertised.

This company is a total sham! First, when you order from their site they use deceptive practices that tricks you into buying more than the item you are buying. They did refund my $ for the other item I didn't buy, but it should not have been the case where I had to request a refund. They promise shipping details after a 7 day production time which I have yet to receive more than 2 months after placing the order. And, they promised delivery within in 10 to 20 days. I'm now 2 weeks past that date. Now, when I send e-mails to the same account I sent previous e-mails to, they bounce back as undeliverable, notably after I filed a complaint with PayPal.