Adam N.

RockAuto lacks quality control. I was sent brake calipers with brackets that didn't fit the listed vehicle. Because the calipers fit and I needed to have brakes on my car ASAP, I installed the calipers and then informed RockAuto that the brackets were too small. I was trying to help rectify a listing problem but ended up just wasting my time by writing 5 emails and sending photos proving that the parts were incorrect, because RockAuto did create 2 service tickets, but both of them were closed without warning without resolution. Know that the same wrong parts are still being sent to other customers.