Adam H.

The ring was nice, but the service is poor. After twelve days making the ring apparently no-one realized it was the wrong design! I Had to propose with the wrong ring and explain to my fiancé that they screwed up, were making the new one, and I would have to send that one back. Obviously she was very disappointed. It took over 5 weeks to get here when it should have been less than half that! You would think a company like this would go above and beyond to fix this mistake, but all I got from them was a very inscensir apology. I am very unsatisfied with how little effort they put in to make this right.