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I don't know how a company like this survives in the age of open and instant data and communication. How it takes them 24 hours to tell you that your booking hasn't gone through, even though they know you're flying within the 24 hours, is astonishingly bad. One email, that's it. A carrier pigeon would have got the message to me quicker than they did (they didn't actually give me the message, I had to hound their call centre - if you need to do the same, strap in it's awful).
Adam E.'s review of Opodo earned 2 Very Helpful votes
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Hi Adam,
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.