ace u.

I used to order from Hirt's regularly and had good experiences. Over the past few years I don't know what happened. Every single order has *something* wrong with it. Orders are incorrect or incomplete, and when you ask for them to be corrected you get a curt and unhelpful response, as if you're putting them out to simply get the products you ordered. They will sell you something that isn't actually in stock, and then alter the order without contacting you first and asking if you want to cancel. They send the wrong seeds entirely, or, if you order a seed that isn't from the Botanical Interests brand, you will often get a sketchy looking plastic bag. I had two messed up seed orders in a row and decided to give them a "third chance" in case I had just been unlucky--after all, they USED to be a respected company. Well, they messed up that third chance, advertising a hard to find plant as "in stock" when it actually wasn't. I only wanted that plant but I added a couple of seed packets to round out my order since I was paying for shipping anyway. Guess what--they sent me the seeds I didn't really care about, and simply left off the rare plant that they didn't actually have, refunding after the fact for that one item. Never contacted me to say my item wasn't in stock. I feel used and ripped off. Wish I'd ordered those seed packets from a better vendor like Baker Creek who actually cares about their customers AND doesn't even charge a shipping fee for seeds. I don't know what's going on over at Hirt's these days but old Samuel Hirt must be rolling in his grave.