Abigail C.

I gave Match the benefit of the doubt and actually expected they would fix what I HOPED was just a technical glitch. But I'm here to warn you, do not give this company any money! They don't care a single iota about their customers and, after a quick Google search I discovered they have a nasty habit of blocking accounts for no reason.

I created an account, tried to message someone, (not realizing you have to be subscriber) and then just kept getting error messages on and off before I was finally blocked from logging in at all.

I thought surely it's just a glitch, so I tried again with a different e-mail address. I was blocked before I'd even finished setting up my account.

I thought surely it's just because I'm not subscribed and since I couldn't log in to purchase a subscription, I set up yet another account but this time subscribed up front.

Same thing happened again. I can't log in, can't do anything. I have not violated Terms and Conditions in any way, shape or form (how would I? I can't even get my profile filled out!) and yet, I received an e-mail informing me that my original account was blocked due to a violation which Match cannot disclose due to their privacy policy and the exact same e-mail to my third, subscribed e-mail address!

I'm leaving this review on every site I can find so as few people will get taken in as possible. I'm also reporting them to the BBB... which apparently has been done before and Match said they would remedy the issues after getting a poor rating. What a pity it's been a year and nothing has changed!