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I ordered printed cushion which was to be delivered by 23rd Feb. They deliver it on 27 Feb and meanwhile kept saying that product has been sent to courier and it depends on courier. Then they printed wrong photo on the cushion. When I tried calling customer care. I kept waiting for a long time but no response. Just stuck in waiting queue. I couldnt gift anything to my friend due to them. Deeply disappointed.
Delivery: 1 out of 5 (Atleast it arrived. Though after birthday)
Product: 0 out of 5 (Wrong Product)
Customer Care: 0 out of 5 (Not able to contact them)
Website: 4 out of 5 (They make you believe that they will get your gift on time and then cheat you)
Tip for consumers:
Dont Trust Delivery Dates
Dont trust product quality especially personalized gifts
Products used:
Personalized Gift - Printed Cushion
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I placed an order for a 1 kg cake, and they delivered 500 grams. They charged me 150 extra for...
The service was deeply disappointing, and the team's competency in effective communication was...
Dear Abhay,
We are so sorry to hear that. This certainly doesn't meet our standards. Please send us your order number and we'll get back to you as soon as possible with a further resolution.
Flowerly yours,
Team Ferns N Petals