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Abbygail P.

Contributor Level

Total Points
84

1 Review by Abbygail

  • Commission Junction (CJ)

10/25/22

They never answer support queries, they don't payout, and they can't give you a statement of what was paid out by who - If this isn't a true testament to a scam company - Then I dont know what is - Reporting is nonsense it shows you nothing - I have pulled every report I can and still I dont understand the data as it changes constantly - The statements they provide are so undetailed that you will never be able to see what they have paid out. If you ask them they tell you to ask the affiliate for a report - what company handles money from one to the other and then just simply has ZERO audit trail of funds. You statement will say locked in balance $1000 and they will pay you &400 IF YOU ASK WHY THEY JUST IGNORE YOU - WORST COMPANY IN THE WORLD! BELOW IS A HALF-ARSED RESPONSE AND THIS IS WHAT YOU CAN LOOK FORWARD TO FROM THEM! They know nothing, they steal from publishes

Issues
1. I cannot see what you owe us- Pulling reports is a waste of my time as you constantly change the amounts even when they are locked in.
2. The statuses "Posting date" Event date" and "locking date" change the reports so drastically there is no uniformity or logic.
3. What do the above statuses actually mean? Nothing online about them - I cannot pull a report per affiliate because this status constantly changes the values owing, so how do I know which one is true?
4. How can I have "new" statuses over 7 months old? Goes against what you state on your support page. I have statuses of "new" from a February report. How is this possible?
5. You dont pay us out monthly?
6. You constantly change the commission amounts? How can a report for the same month with different statuses regarding posting and locking dates ect be so drastically different?
7. Your balance sheet is a joke, there are no dates or references to the balance sheet amounts and there is no way to track this with transparency from your end.
8. You don't even give us a monthly report or allow us to pull one that is logical, So how am I supposed to track my commissions and where it actually comes from?
9. Things go from "Locked" status to refund?
10. I have tried calling several times and nobody answer and I am unable to leave a message as the option doesnt work.

Service
Value
Quality

Abbygail Has Earned 4 Votes

Abbygail P.'s review of Commission Junction (CJ) earned 4 Very Helpful votes

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