Thumbnail of user abbeys42

Abbey S.

Contributor Level

Total Points
80

1 Review by Abbey

  • Hobby Lobby

5/4/22

I explained to the manger that the Cardstock Paper Isle was way too dark. I explained that it was important to be able to see the different shades of colors. The top of the shelving is filled with bins. She told me they needed to store the overflow in each isle and that it needed to stay in the same place. However, I pointed out that there were bins on the top that had nothing to do with paper. I suggested they swap something that didn't go that high so the light would be projecting down so we could see what we needed to purchase. She said no without looking or considering my request. This was not unreasonable considering we need to see what the specific colors we need for projects. I left feeling dismissed and clearly the customer service was lacking.

Products used:
Cardstock paper

Service
Value
Quality

Abbey hasn’t received any votes.

Abbey hasn’t received any thanks yous.

Abbey doesn’t have any fans yet.

Abbey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nomorehls
2/16/24

I went to Hobby Lobby to purchase fabric. Visible employees consisted of two cashiers. I selected...

Thumbnail of user shellyc339
2/10/24

The Hobby Lobby in independence, MO has very rude FRONT END Customer Service Management. (2-10-2024)