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A B.

Contributor Level

Total Points
81

1 Review by A

  • Genuine Replacement Parts

3/6/18

I live in Alaska. For whatever reason, there are still companies in the US that don't seem to realize that Alaska has been part of the US for 50+ years and refuse to ship to our state. I place an order on Dappz and the order was accepted, including the address and zip code that clearly indicated it was going to Alaska along with an extra shipping fee to sent the part FedEx (which, by the way, comes to Alaska as well) and my credit card information. The next day I get an email saying they cancelled the order because they don't ship to Alaska. When I try to contact them, I find out they are totally "electronic" so there is no phone number to call. I was forced to do a live chat where the operator abruptly put up a link to their "policy" and disconnected the call. Totally convinced they went electronic because their phone was ringing off the hook with dissatisfied customers.

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