No return policy, company info, customer srvice on website
Items were WAY TO SMALL, ordered according to size chart
Costs $40 to return by US MAIL,
They take no responsibility
Awful awful awful
Thanks for your order and we are sorry for the inconvenience.
Here is the return and refund policy.
https://www.newchic.com/return-and-refund-hc162.html
You can get all the details here.
Regarding to the size, we have also measured the items before selling them. If you notice that the size of the product you ordered does not fit you, or the product you have received does not meet the size chart, please feel free to contact and offer us more details. Below is the link.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service
Customer Service response time: Within 24 hours
We will offer you a reasonable solution according to our return policy.
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We apologize for the inconvenience caused. And your understanding would be highly appreciated.
Best regards,
Newchic team
A Has Earned 3 Votes
A B.'s review of NewChic earned 3 Very Helpful votes
Dear A B.,
Thanks for your order and we are sorry for the inconvenience.
Here is the return and refund policy.
https://www.newchic.com/return-and-refund-hc162.html
You can get all the details here.
Regarding to the size, we have also measured the items before selling them. If you notice that the size of the product you ordered does not fit you, or the product you have received does not meet the size chart, please feel free to contact and offer us more details. Below is the link.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service
Customer Service response time: Within 24 hours
We will offer you a reasonable solution according to our return policy.
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We apologize for the inconvenience caused. And your understanding would be highly appreciated.
Best regards,
Newchic team