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Had booked last year, called in again to book today.
1. Call: They hung up
2. Call: Put on 15 mins hold by agent and disconnected
3. Call: Agent quotes 100$ price than the actual fees shown in their own website
4. Call: Who would call the 4 th time?
Just going to use another website instead of dealing with a $#*!ty service
Really good experience with the representative; Kerry. He helped me re-book my flight at a better price and even increased my layover just so I don't have any trouble switching the flights at no extra cost. Will recommend the site, awesome representatives as well.
Please avoid this company at any costs. They are a fraud website who post fake reviews. They will scam your money and even block you from posting real reviews on their page.
Offers good prices compared to others site I found. Active customer support. Upper management does help resolve any issues if it occurs. Will use again.
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Thanks for the great feedback, Aaruni! Don't hesitate to reach out to us if you require further assistance.