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Very bad experience. I had ordered a cake https://m.fnp.com/gift/mixed-dates-walnuts-dry-cake#/product-page which was supposed to contain plenty dates and walnuts but we ended up getting a sponge cake with hardly 6 pieces of cashews and dates. Not at all happy with the order. They charged me for a greeting that was not delivered. They printed my greeting message on a piece of used paper and charged me for it. They did not include the complete names on the message either. Very bad first experience. Wouldn't recommend. See attached what we got vs what we thought we bought from their website. Also the greeting!
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I placed an order for a 1 kg cake, and they delivered 500 grams. They charged me 150 extra for...
The service was deeply disappointing, and the team's competency in effective communication was...
Dear Aarthi M,
We apologize for the inconvenience caused. Kindly share your order number so that we can look into it and get back to you with a resolution.
Flowerly yours,
Team Ferns N Petals