Thumbnail of user aarons811

Aaron S.

Contributor Level

Total Points
80

1 Review by Aaron

  • Freedom Mortgage

3/8/22

Freedom purchased our original mortgage shortly after we bought our home. Shortly after this they sent information to me letting me know a refinance option was available to a lower rate and a better payment. The rate was lower and the payment was considerably better than what I was paying so I went with it.

What I didn't realize was that they estimated my taxes for escrow at 1250 for the year. This was grossly under any estimate for the area where I live. There is no one in our county who pays close to that. They were off in there estimate by roughly 7600 dollars. So of course I am short in my escrow and now owe a little over 9000 dollars to cover the shortage.

Now, I know a person should always read the fine print but this estimate for my taxes was so grossly under any taxes that anyone pays in my area that something just seems fishy. This seems like some sort of tactic used by a mortgage company to get the best of their customers knowing that most probably will not read the fine print. If you can, I would avoid Freedom Mortgage at all cost. At best I would say their business practices are questionable.

Aaron hasn’t received any votes.

Aaron hasn’t received any thanks yous.

Aaron doesn’t have any fans yet.

Aaron isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user luisanar.1121
2/13/24

So infuriated with this company. They are the worst. Made payment then called because I've seen...

Thumbnail of user michaelo1900
10/20/22

My loan was sold to Freedom 3 months ago and I have never been able to access their online...