The app is in my is like a lot companies today especially 3 rd party they will talk to you instead an automated system will reply best as possible but once you made reservations threw them they have you locked in no matter if the discount code are working or and conveniently after reservation the automated will.contact and want yr opinion well here Carla is misleading and fraudulent in some ways but at the least not a good company to use especially with yr name and credit card