Aaron B.

I ordered a ring for my partner for his birthday. His first ring from me. After several days of chatting with agents (who all told me different things), phone agents and going to a store, I picked out a ring to surprise him that I knew he would love!

I gave him the surprise on his birthday which was a big fake diamond ring and in the box contained a paper showing the ring, the size, and the delivery date of October the 14th.

Today this morning (5 days after placing an order) they tell me they cancelled my order because it's out of stock!

All the agents have the same attitude. "We're refunding your money, pick something else!"

Don't let these guys trick you! They don't care about your special occasions! Their strongest quality is disappointment.

On a side note, I found something that was $50 more than the original one I purchased. As a solution asked for them to give it to me for the same price and "they can't do that because it's not the same item" but the item I want, is not available.

I still have yet to tell him that he's not getting it now!

What a disappointment for such a wonderful birthday surprise!

The ring is still available to order in all sizes on the website so I'm just one of a few people that are going to end up with the same result!

:(