Cancelled subscription (yearly) found out a year later they didn't cancel it and charged me for another year. Immediately contacted and was informed no refunds even though I have no usage for the entire previous year. Will cancel everything to do with Bell now just to do my part and maybe they'll go out of business. Wasn't even a good program you'd be better off watching cbc on air and quite a rip off. Solid pass on this on all counts.