Khaleilah C.

They are THIEVES!

I've been ordering from fashion nova for years. I have spent thousands of dollars on this site, usually when I have a problem with my item not being received or damaged, they have always been able to help me. For the first time, I made a purchase since the beginning of November. Once the items arrived, 'the sizes didn't fit'. So for the first time, I returned the items for a store credit.They confirmed that they had received the items and explained that there seemed to be a problem when my item was scanned at their distribution center. To this day, after several emails, I HAVE NEVER RECEIVED THE $97 CREDIT NOTE I purchased on their site! Especially since I had to pay $35 to return the package, only to have it stolen by FASHION NOVA.I received 4 emails from fashion nova telling me the SAME thing! But no credit note! You're nothing but thieves and you make people rich! Very poor way to operate.