I pay for Amazon Prime, but you'd never know it. I'd say that 75% of my deliveries are late. They say it will be there on a certain date, and it's not. Then I have to wait another week-and-a-half to two weeks in order for it to be late again; And on THAT date, they again "mis-speak", and it's still late. They have no knowledge of their shipping, and are completely impotent at locating the products that they sell! This is not for pencils and balloons, but most items are over $100.00. I'll be looking for other suppliers whenever I need to order something else.