Bruno A.

FNB High Priority Complaint reference *******NF.
Since my complaint, still waiting for an answer on the above reference number.
Totally useless, unfriendly, incompetent bank.
Liars claiming they care... not a chance, they only care about themselves.
During Covid, when most of us were suffering, they phone me to say my overdraft was going to be dropped from R100K for my business to R60K, just when you probably needed most. No paper work, nothing. They said that to help and be fair, they would drop it R 1700 per month, which was what 2 years? Well, it never stopped. To day is R *******.
Still NO communication, no notice, NOTHING.
That is why the reference. I went to the useless Woodbridge branch in Kempton Park to ask why they continue to drom my facilities, which I rarely use and they promised to let me know. Two days later I get a nasty, rude mail telling me basically because I am a delinquent with ALL my accounts, cards, loans etc. Which by the way is not true. Did not use overdraft basically for more that2 years, I don't have CC with FNB and never been late on the only loan I have of R 80K to buy a car.
So, still waiting them to check the issue and if a simple look to a simple business account takes over 2 weeks, God knows what will take to fix a complex one.
If you are in the banking field and interested, I am here for a new bank for my personal, business, home loan (never in arrears) and my will that are currently with FNB.
Useless liars.