Zwee

Would love to know if Zwee ever got back to Stu B regarding his "challenge" to Zwee to sell him the products as advertised! I was SERIOUSLY debating purchasing the macbook pro from their site. But after discovering their BBB rating (on my own) and seeing all these negative reviews AND how/which ones Sarah b. From Zwee has answered - I'll be going elsewhere. It concerns me when she only addresses some of the issues and doesn't follow up with consumers legitimate complaints like the FATAL ERROR messages from US IP addresses, the ongoing inability of buyers to contact anyone from customers service (I emailed them about a product detail discrepancy on their site which promises to get back to me in 48 hours - it's been 96 and counting...) the lack of professionalism. Thanks for saving me from a very bad experience!

I think its better to pay a little more for what you want then to go to zwee. I wanted to buy the ipod touch but was a liitle worried about the site when i tried to call. The listed the ipod touch 32g 4th gen at 207.00 which is prob about 100.00 less then everywhere else. I don't have a lot of money and can't afford to loss money. Expsecially when this is basically the only thing i can buy my daughter. If i didnt recieve it in time or didnt get it at all she would have no xmas gift. Stay away from scams like zwee. They don't answer. If they are real they have horriable busness ways.

This Is a Bogus site. No one answers their phones or answers your emails. So what would happen if you really have a problem with the item you are buying? The reason it goes to "FATAL FAILURE" after check out is because; the item you are trying to buy is really not available. They are actually asking you to buy some crappy used item from their EBAY store.
If I want ebay i KNOW HOW THE WAY to go to EBAY! I don't need some crooked site CON ME and redirect me to EBAY, whether I like it or not. I tried to buy, I asked some friends to try too. No one can buy anything they intend to buy. I waisted my time DON'T WASTE YOURS!

For those who say they are extremeIy happy. Please show us how you did it?
That is if you are not working for ZWEE.com They just a promotion site for their ebay store. STAY AWAY

I've checking the price and planning to buy the iphone 3gs 32GB unlocked from this site. Anytime, I try to click on Make Purchase button it leads me to another page with FATAL FAILURE, or I click on ORDER NOW button it will connect to eBay site for use item. I also call the number that it provides but noone answers the phone. So, I send an e-mail message and tell them the problem I have with their site. Thanks guys for the headups about ZWEE site.

DO NOT BUY FROM ZWEE, I ORDER THE IPHONE IT ARRIVED AFTER 3 WKS PLUS ITS DAMAGE SO I CALLED SUPPORT LINE EVERY TIME IT GOES TO VOICEMAIL SO I LEFT THE MASSAGE 23 TIMES. ALSO SEND REQUEST ONLINE BUY NO REPLY ITS ALMOST 2 WEEK SINCE I RECEIVE MY PHONE BUT IT NOT WORKING AND NO REPLY FROM ZWEE. SO I DECIDED TO GO TO THERE OFFICE IN FL SINCE I AM IN ORLANDO IT 2HR DRIVE GUESS WHAT THERE IS NO OFFICE. THE ADDRESS ON THERE SITE IS NOT EVEN THERE OFFICE. THE PEOPLE AT THAT ADDRESS TOLD US THEY GOT FEW INQUIRY FORM DIFFERENT PEOPLE IN LAST WEEK BUT THEY HAVE NO IDEA WHAT ZWEE IS. SO FINALLY I MADE THE DISPUTE WITH MY CARD CO.IF YOU LIKE TO GO THROUGH THIS HASSLE BE MY GUEST OR PLEASE NEVER ORDER ANYTHING FROM THIS CO. TRY TO CALL THE # THEY ON THERE SITE IF YOU GET "YEA YOU HIT THE LOTTO"...

Hmmm? I have not used ZWEE.com. I just found this review sight tonight in an attempt to find out if they are legit. Wether it be 'competitors' or not, after reading these reviews, I will be choosing to take my business some place else. It is a little depressing as I have long searched for a high ticket item (Canon 5D MarkII).
I stumbled across ZWEE which had it for about $300-400 cheaper. I called their number and can attest first hand to all those other reviews with the "high volume"message. I called four times only leaving a message on the fourth call. I was slow and precise with leaving my information and call back number. That was a few days ago. I think they should have gotten back to me by now.
One think to think about is customer service. Everyone knows it is EASY to buy something from some company, but when you try to return it... Well? In the case of this company(ZWEE) you can't even get through TOO purchase something. Now imagine you have an issue and have to return it. That thought had been elluded to earlier. I just wanted to reiterate it so you can stop and think about that for yourself.
I will conclude in saying I have not had any dealings with ZWEE other than seing there sight and trying to call them. Based on that lack of response and the numerous negative comments (competitors or not) I am choosing to go another way.

I was about to purchase an Iphone today through their website but as I was reading feedbacks from this site, it seems like something is not right. I did a bit of research, and sure enough, I came accross this from Better Business Bureau:

http://www.bbb.org/west-florida/business-reviews/online-shopping-sites/zwee-in-bradenton-fl-*******

"On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable."

"Customer Complaint History for Zwee LLC
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 1 complaint about Zwee LLC in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.
Customer Service Issues
No Response
1 - Company failed to respond to BBB to resolve or address the complaint issues."

I'm glad I came across Site Jabber which gave me a second though about the website. Thanks everyone.

Ok ladies and gents. I have never posted anything negative about a business in my life. It's not my nature. However it is my nature to demand some respect and receive some customer service. I have read comments about this site on this forum. Some positive, some negative with the negative comments being replied upon. This made me feel that someone was indeed attacking this site through this forum. I rest assured now agree this is not the case. Earlier this morning I called all three numbers listed on zwee.com. Not once after multiple attempts was my call fielded. So I wrote an email to them earlier this morning. Yet again at late night I checked my email and still no reply. Hmmmm So I called my credit card company to make sure I had some form of protection if the internet site zwee.com didn't send merchandise or if merchandise was faulty or not as depicted. Yes, I have protection so I went ahead tonight and purchased 2 Nikon D300's for 497 each and guess what, got the same fatal error message. Filled out the billing information and got yet another fatal error message. So I removed one of the cameras from my order and guess what, got another fatal error message. To sum it up, this site offers no customer service that I can see. Suggestions to anyone who is thinking about using this site would be to be very cautious if not run away. The people who run this site need a very long educational course in business. Very poor customer service or rather non existent and a terrible website. Terrible terrible terrible. And to those who want to see my documentation, I have indeed copies the pages where I tried to order and the web address that brought me to the fatal error. Do yourself a favor and don't waste your time with this site, as it has wasted mine.

It really does not get any worse than this. I'm going to keep this very simple (and hopefully Sarah Brannigan will respond to this). So, found this site somehow, but looked scammy. Googled for reviews and reviewers seemed to be not helpful to me. Found sitejabber, but also did not help me. Saw Sarah Brannigan from here (from research, you are the CEO of zwee) and she seemed responsive. Sent a msg to her... no response... another one... no response. Contacted via the site... no response. Called BOTH phone # from the Contact Us page... several times (like... um... I don't know... like 10 times each time I tried it). Each time only to be greeted by the same "sorry we're handling too much people right now." So in the end I was pretty much "f this I'm going to take a chance" and ordered something so I can help people who are unsure just like me. FATAL FAILURE. Um... ok... attempt on a different produ... FATAL FAILURE. Ok next o... FATAL FAILURE. Ok last atte... FATAL FAILURE. So, you get the picture. I'm pretty sure I did more research on zwee than any other people out there (of course, IMO). One thing I don't get is zwee actually has a lot of followers/friends on twitter/facebook (zwee is giving out free stuff every 1000 people or so). And it looks from what I can perceive that no one is complaining about zwee on twitter/facebook. One person did comment about getting FATAL FAILURE but it was erased saying please don't talk about any question you might have on facebook contact via our email (now, how in the hell is that guy going to get a response if no one I've seen got it? Including me). By the way, I know that the comment was deleted because in the cached version of facebook on google there it was, and updated version --- voilà! Gone. So Sarah Brannigan, if you see this, and you should, please respond back at least to me. If not I'm going to do my best to tell people to avoid your site. And anyone who had a great experience and disagree with everything I said above, please send me a msg and let me know! Because I WILL respond. Thanks.

ZWEEEE U SUCKKKKKKKKK SCAMMMMMMMMMMMMM

THATS Y U DONT RESPOND TO MESSAGES AND PHONE CALLS ABOUT INQUIRIES OF UR PRODUCTS!

WHAT A BOGUS COMPANY LIKE ALL THOSE REVIEWS SAID!

WHAT A CON MAN RUNNING A CON COMPANY!

WWW.ZWEE.COM WHAT A JIFFFFF TAKE YOUR WEB OFF THE NET!

WHY DO U EVEN RUN A BUSINESS WHEN U DONT EVEN ANSWER MESSAGES OR RETURN PHONE CALLS!

9 THUMBS DOWN! YOU $#*!ING SUCKKKKKKKKK

WHAT A BOGUS LIE! WHAT A WASTE OF CONSUMERS TIME! WHAT A WASTE OF SPACE!

GET UR SITE DA $#*! OFF THE WEB U BOGUS LIE!

U PROBABLY SELL CHEAP $#*! USED PRODUCTS FAKE $#*!SS THAT Y U FAIL TO ANSWER INQUIRIES!

U S UCKKKKKKKKKKKK ZWEEE OR ZA-PEEE HAHAHAHAHA