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Zus.pl has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Zus.pl ranks 54th among Health Insurance sites.
I got bad experience with Medicover doctors back in Poland. I addressed my queries to Zus - institution who suppose to assist in case of conflict.
When called to customer support to Zus, I was listened and then advised that I need to go to Medicover and speak to doctors manager, because Zus cannot do anything.
I was ignored when explained about manager of the doctor was rude and unprofessional. I have names dates and call recordings. However received no assistance from company who collects money and potentially should solve problems. Shame on you!
Tip for consumers:
My advise is to avoid dealing with them. If it is too late, then push them to the corner - you have nothing to loose anyhow.
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