Zoom has a consumer rating of 3.6 stars from 5 reviews indicating that most consumers are generally satisfied with their purchases. Zoom also ranks 6th among Video Chat sites. The most common issues with Zoom are around customer service, which is not as good as expected by some customers.
I use zoom a lot, with online classes and summer camp. It's about as good as any online video conferencing app can get. It's perfect- what more could you want? And all the extra parts- touch up your appearance, virtual background, turn upside down, it's amazing! It hardly ever glitches too. If you tried google meet or hangouts, you would see that zoom is the best option. You don't even have to pay! It's amazing. Must use!See positive reviews
Zoom charged me extra on my subscription. I've raised ticket# 6079967 and now ticket #6183874. I haven't yet heard back from zoom despite me continuously trying to get in touch with them for the past 1 week.See critical reviews
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