Most people love Zoom until they use it professionally. It's chockablock FULL of glitches. One would think that as well as they've done recently, they would invest some money in fixing the problems and hiring people to offer better customer support.

I actually asked for a demo SIX TIMES and never got an answer. I'll continue to use Zoom in the hopes they'll finally get their act together.

Zoom charged me extra on my subscription. I've raised ticket# 6079967 and now ticket #6183874. I haven't yet heard back from zoom despite me continuously trying to get in touch with them for the past 1 week.

With as much money as Zoom has made as a result of the pandemic (over 4 billion dollars), you would think they could spare a few dollars to hire people for live chat customer service if not a call center. It's a telling sign that they don't make how to contact support clear on their homepage, but the sales department is front and center. If you click on support, you are taken to a virtual assistant that would be fired if it were a real person! It gives you so many answers to the simplest question that it's like no answer at all. This is the worst form of customer no service that I've ever encountered, and this is not a free account. More importantly, the security should be renamed insecurity. It's so bad that we now have a name for it: Zoom bombing. Not only have I experienced Zoom bombing, but even with the password protection, I receive multiple emails stating fake attendees are waiting days in advance of the meeting. Who signs on for a meeting a week in advance? Helloooooooo! I know there's a pandemic, but we do have other things to entertain ourselves besides waiting for a meeting to start! My advice if you must use Zoom: Always create a password and always create a waiting room. Do not admit anyone named Phineas T. Fobalob. LOL. Use any other platform if you can. Me, I'm stuck because my job pays for it.

The best thing about zoom i found is the user interface. Easy to invite people via link and along with one click login it is quite good application for huge virtual meetings. Only con i came across is the glitchy video time to time when you are sharing screen while meeting. Otherwise the application is worth the money.

Zoom's vision for their product is innovative. We are always looking for ways to drive innovation at our company. The product and features are much more suitable for business dealing in virtual communications/meetings as well as adopting video into their processes. We don't encounter issues with the tool like we have with previous web meeting tools. Zoom is reliable, versatile and easy-to-use for virtual communications across the globe. Zoom is looking to the future of engagement and collaboration. Virtual Backgrounds is just one of the many cool features that Zoom offers to its users.

Try another platform quality of streaming has been down graded and if you purchase an additional option such as ability to host a webinar for more than 100 people you are stuck being billed for a year. Avoid