business logo of Zoom

Zoom

How would you rate Zoom?
grey star
grey star
grey star
grey star
grey star
Armenia
28 reviews
0 helpful votes
Follow SOUMYA RANJAN B.
Unfollow SOUMYA RANJAN B.
Send Message
Share Review
Report Review

Zoom for Education has revolutionized the way I teach and engage with my students. The platform's intuitive interface and robust features make it easy to conduct virtual classes, facilitate discussions, and collaborate on projects. I appreciate Zoom's commitment to education, as seen in its dedicated features for educators and students, such as breakout rooms, polling, and screen sharing. Moreover, the reliability and stability of Zoom's video conferencing technology ensure seamless communication and minimize disruptions during online classes. With Zoom for Education, I can deliver dynamic and interactive lessons that inspire learning and foster student engagement, whether in the classroom or remotely.

Date of experience: April 22, 2024
Pakistan
1 review
0 helpful votes
Follow Bahar A.
Unfollow Bahar A.
Send Message
Share Review
Report Review

Virtual Meeting
November 11, 2023

The interface is super simple, making it easy to jump into calls without any tech headaches. Plus, the video and audio quality are top-notch, making it feel like everyone's in the same room. Zoom's definitely my go-to for hassle-free online meetings! Highly Recommended.

Date of experience: November 10, 2023
India
2 reviews
0 helpful votes
Follow Tauseef S.
Unfollow Tauseef S.
Send Message
Share Review
Report Review

The best thing about zoom i found is the user interface. Easy to invite people via link and along with one click login it is quite good application for huge virtual meetings. Only con i came across is the glitchy video time to time when you are sharing screen while meeting. Otherwise the application is worth the money.

Date of experience: December 4, 2020
Ohio
8 reviews
0 helpful votes
Follow Jeep S.
Unfollow Jeep S.
Send Message
Share Review
Report Review

Top
March 23, 2024

Zoom has been a game-changer for remote work and virtual gatherings. Its intuitive interface and reliable performance make it the go-to choice for video conferencing. The ability to share screens, host large meetings, and utilize virtual backgrounds enhances the user experience. Zoom has truly revolutionized the way we communicate.

Date of experience: March 21, 2024
Spain
2 reviews
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Send Message
Share Review
Report Review

What I like most about using Zoom is its high-quality audio and video. Even with poor internet connectivity, Zoom can adjust the quality to ensure that you get the best possible experience. This is especially important for remote meetings where communication is critical, and poor audio or video quality can make it difficult to communicate effectively.

Date of experience: May 3, 2023
GB
1 review
1 helpful vote
Follow J C.
Unfollow J C.
Send Message
Share Review
Report Review

Try another platform quality of streaming has been down graded and if you purchase an additional option such as ability to host a webinar for more than 100 people you are stuck being billed for a year. Avoid

Date of experience: December 23, 2020
New York
4 reviews
4 helpful votes
Follow Karen O.
Unfollow Karen O.
Send Message
Share Review
Report Review

Zoom is a disaster
June 29, 2023

Zoom intersects our lives whether we want it to or not, so when it malfunctions and you do not pay for a Zoom account, you are screwed. My computer microphone is perfectly fine but it does not work in Zoom so any meetings or classes that are on Zoom, that I attend on my computer are defective experiences and they give no support. For people on the Zoom community who lost their mic during a job interview, as some have noted, this is truly a horrible bind. You can't reach them but they are in your face, in your life.

Date of experience: June 29, 2023
Belgium
2 reviews
1 helpful vote
Follow Sarah B.
Unfollow Sarah B.
Send Message
Share Review
Report Review

No glitches
February 23, 2021

I used it several times during the pandemic and I'm very likely to use it again. No hick-ups, everything worked just fine. It did take me a moment to figure out how to schedule a meeting as I had to explain it to someone else in detail. But to be honest, it's easy, just dive in and you will be ok.

Date of experience: February 22, 2021
India
8 reviews
0 helpful votes
Follow Derek C.
Unfollow Derek C.
Send Message
Share Review
Report Review

Best option
March 11, 2021

Zoom is the best option out there to use for video meetings or call. They let you use zoom for free for 45 minutes long. Picture and audio quality is always good if only you have stable internet connection.

Date of experience: March 11, 2021
Ohio
31 reviews
5 helpful votes
Follow guillermo m.
Unfollow guillermo m.
Send Message
Share Review
Report Review

Like
March 22, 2024

Zoom has been a lifesaver for me, especially during the pandemic. Whether it's for work meetings, virtual hangouts, or online classes, Zoom offers seamless video conferencing with crystal-clear audio and video. The platform is easy to navigate, and features like screen sharing and virtual backgrounds add to the overall experience. Zoom has become an indispensable tool for staying connected.

Date of experience: March 20, 2024
Philippines
14 reviews
23 helpful votes
Follow Lynx S.
Unfollow Lynx S.
Send Message
Share Review
Report Review

Pretty useful for business and classes too, easy to use and very convenient to use in general. Most people prefer this platform as for using it as a mandatory way of teaching and communication for students and and other business virtual meetings.

Date of experience: March 9, 2021
Canada
2 reviews
1 helpful vote
Follow Shammy R.
Unfollow Shammy R.
Send Message
Share Review
Report Review

I did not realize that purchases auto subscribed users. I learned this ONLY 3 DAYS after the unauthorized "subscription" period started.
Because of the error message on my zoom account "Your payment card on file has expired. Please update your payment method or you will lose access to your paid features in the future" - I assumed that not providing my updated card would therefore cancel my unbeknownst/unauthorized "subscription".
I then learned that Zoom uses a 3rd party to update account users credit card information which is unauthorized and I believe to be a breach of privacy and information.
It seems that all zoom cares about is getting as much money as possible and not the customers needs or happiness.
I created a ticket with zoom to get my account sorted (now on week 3) and Zoom billing department has made 4 attempts to charge my purchase card for a "subscription" I did know about or agree to for a plan that was underutilized and an amount I vehemently do not approve.

Date of experience: January 9, 2023
Pakistan
6 reviews
5 helpful votes
Follow Muhammad S.
Unfollow Muhammad S.
Send Message
Share Review
Report Review

Has excellent stability, accessibility, powerful screen-sharing tools, pizarras, diapositives, compatibility with virtual cameras, and uses additional software to enhance the user experience.
Due to online groups, conferences, classes, and even family reunions, it is the most crucial and necessary tool of this era. The world has changed, and Zoom Meetings helped us adjust to these new cMBIO.

Date of experience: August 27, 2022
Armenia
26 reviews
1 helpful vote
Follow पपीता म.
Unfollow पपीता म.
Send Message
Share Review
Report Review

Zoom for Webinars has become my preferred platform for hosting engaging and interactive online events. The platform's robust features, such as HD video and audio, screen sharing, and interactive polling, make it easy to captivate audiences and deliver compelling presentations. I appreciate Zoom for Webinars' scalability, allowing me to host events of any size, from small workshops to large-scale conferences. Moreover, the platform's analytics and reporting tools provide valuable insights into attendee engagement and behavior, helping me refine my content and improve future events. With Zoom for Webinars, I can connect with my audience in a meaningful way and deliver impactful presentations that leave a lasting impression.

Date of experience: April 22, 2024
Maryland
2 reviews
3 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Send Message
Share Review
Report Review

Most people love Zoom until they use it professionally. It's chockablock FULL of glitches. One would think that as well as they've done recently, they would invest some money in fixing the problems and hiring people to offer better customer support.

I actually asked for a demo SIX TIMES and never got an answer. I'll continue to use Zoom in the hopes they'll finally get their act together.

Date of experience: November 24, 2020
Colorado
1 review
1 helpful vote
Follow Andrea W.
Unfollow Andrea W.
Send Message
Share Review
Report Review

Zoom's vision for their product is innovative. We are always looking for ways to drive innovation at our company. The product and features are much more suitable for business dealing in virtual communications/meetings as well as adopting video into their processes. We don't encounter issues with the tool like we have with previous web meeting tools. Zoom is reliable, versatile and easy-to-use for virtual communications across the globe. Zoom is looking to the future of engagement and collaboration. Virtual Backgrounds is just one of the many cool features that Zoom offers to its users.

Date of experience: August 13, 2019
India
2 reviews
3 helpful votes
Follow Mohammed S.
Unfollow Mohammed S.
Send Message
Share Review
Report Review

Zoom charged me extra on my subscription. I've raised ticket# ******* and now ticket #*******. I haven't yet heard back from zoom despite me continuously trying to get in touch with them for the past 1 week.

Date of experience: June 12, 2020
New York
2 reviews
84 helpful votes
Follow Audrey M.
Unfollow Audrey M.
Send Message
Share Review
Report Review

I use zoom a lot, with online classes and summer camp. It's about as good as any online video conferencing app can get. It's perfect- what more could you want? And all the extra parts- touch up your appearance, virtual background, turn upside down, it's amazing! It hardly ever glitches too. If you tried google meet or hangouts, you would see that zoom is the best option. You don't even have to pay! It's amazing. Must use!

Date of experience: August 10, 2020
Washington
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Send Message
Share Review
Report Review

...
June 7, 2023

I accidentally deleted my friend because I was messing around with participants and it won't let me message him now. IDK what happened. I need help. Zoom was great before this, though.

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
Follow Doreen G.
Unfollow Doreen G.
Send Message
Share Review
Report Review

Today, I tried to get into an important lecture but ZOOM decided to do an UPDATE and blocked me from the first 45 minutes of the lecture. I am outraged that ZOOM cares nothing about me as a customer! This has happened about 20 times in the past year, where I am trying to get into a very important ZOOM meeting and just as I try to get onboard, the ZOOM screen cuts in and does an UPDATE and tells me that I cannot stop the update. I end up missing most of my meeting! I literally cannot believe the positive reviews for this service! ZOOM has been a horrific experience for me. What kind of company deliberately disrupts the very meetings that it is supposed to facilitate -- ZOOM shows a ruthless and callous disregard for me as a user. All they care about is updating my service and ASKING FOR MONEY! I really despise ZOOM and I only use it because the lectures and meetings I attend are arranged by the instructors to be on ZOOM. I do NOT RECOMMEND ZOOM to any company or individual.

Date of experience: October 15, 2023

Overview

Zoom has a rating of 2.7 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Zoom ranks 4th among Video Chat sites.

service
10
value
7
shipping
3
returns
4
quality
10
This company does not typically respond to reviews