website thubmnail of Zml
1.5

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Zml Reviews Summary

Zml has a rating of 1.5 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zml most frequently mention and credit card. Zml ranks 184th among Streaming Movies sites.

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Washington
1 review
1 helpful vote
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Customer support is none they don't support anybody. All they do is steal money from innicent people.

Date of experience: May 13, 2010
Oregon
1 review
1 helpful vote
Follow CAROL K.
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WEBSITE IS A SCAM, THEY CLAIM 99 CENTS DOWNLOAD MOVIES ALL DAY FOR THAT, DIRECTS YOU TO UPGRADE AND THEN THEY NAIL YOU, NO MONEY BACK, NO ADDRESS, NO PHONE TO FIND THESE PEOPLE, YOU GET ERRORS WHEN YOU TRY AND LOGIN, AND REFUST TO ANSWER EMAILS, JUST FILED A COMPLAINT WITH INTERNET COMPLAINT BOARD, LOOK AT ZMLCOM, NOT ZML.COM AND YOU WILL SEE ALL THE FRAUND THEY ARE DOING TO THE PUBLIC

Date of experience: May 11, 2010
Egypt
1 review
2 helpful votes
Follow Jill M.
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ZML is a FRAUD
April 20, 2010

ZML is a FRAUD
The fee is not 39.99 - they charged me 52.50

I have not been able to download from the site for 2 weeks and the customer service will not respond to my complaints.

It is not worth the feeling of being cheated to get a few LQ downloads. This site should be shut down for there dishonest billing and inability to compensate customers for not delivering what they promised!

Date of experience: April 20, 2010
Tennessee
1 review
1 helpful vote
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HEY!
April 16, 2010

HEY! I BIT HOOK LINE AND SINKER, TOO! I signed up at $. 99 for 1 day, 30 mins later, $39.95 is charged to my card! I planned to only trial... but THEY MAKE IT SEEMINGLY THAT ONE WILL BE NOTIFIED AND CHOOSE TO CONTINUE SUBSCRIPTION... Noooooooooooo, they charged me AGAIN today (4/16/10) for my SECOND MONTH'S SUBSCRIPT! I tried to cancel and NEVER USED THE SERVICE! So, how do we justify? Get $$$ back 'mon, you ZML GUYS, the Cold War is over, we are your friends, DAMNIT!

Date of experience: April 16, 2010
California
1 review
1 helpful vote
Follow Pamela M.
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I would like it to have explained premium information without pressing the upgrade button. I thought i was getting info to upgrade, and instead i was charged 39.5 euros ($54 american). I immediately withdrew my application (before i left the page). The payment was deducted from my account, and it read like it would happen monthly. I contacted my bank and was unable to stop it, so i closed that account. I was happily surprised to see that zml HAS refunded my account, and my fear of fraudulent practice was relieved. This company has gotten a lot of bad reviews from this and other sites, i felt i needed to say, that they did right by me

Date of experience: April 16, 2010
Latvia
5 reviews
18 helpful votes
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This must be a joke! They charge you $0.99 for a movie!
Then they take off $39.99 off your account if you don't cancel it in 24 hours! I mean seriously! The bandwith of that site is also horrible, example you are downloading a movie which is about 700mb and it takes 10 hours! My connection speed is 10mb and my normal download rate is about 1000KB/S But here... I barely download with 40KB/S... Man i quit the site a long time ago.

Under no circumstances use this site! It is a total scam!

-Agent Site

Date of experience: April 4, 2010
Canada
1 review
2 helpful votes
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Stay away from it
March 31, 2010

Stay away from it. From the comments of others and my own experience it appears that all they want is your credit card number so that they can charge you at will and probably sell your cc number somewhere in Europe.

Date of experience: March 31, 2010
Texas
1 review
2 helpful votes
Follow Ruth H.
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DO NOT GIVE THESE PEOPLE YOUR CARD INFO! I SIGNED UP LAST MONTH AND NOT EVEN 12 HOURS LATER THEY HAD ALREADY CHARGED MY CARD. I HAVE YET TO RECEIVE ONE MOVIE. I'VE HAD NOTHING BUT PROBLEMS TRYING TO CANCEL AND NOW THEY TELL ME THEY ARE CHARGING ME AGAIN FOR ANOTHER MONTH.

Date of experience: March 27, 2010
District of Columbia
1 review
2 helpful votes
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. 99 cent come on
March 17, 2010

. 99 cent come on - then billed $39.95 monthly starting the very next day - not bad if you could really make use of the site, but their server sucks so bad that a 700 mb file takes about 6 hours to download - absolutely ridiculous donwload rates - basically useless. Also offers "LQ" - low quakity movies so obviously pirated that its common to see people get up from their seats and walk in front of the person whose filming/stealing the movie - an unabashed ripoff, Customer service responds, but really doesn't do anything to resole problems - and for that matter, doesn't really acknowledge that a problem exists. For movie downloads, there are much, much better sites - even in Russia - ZML used to be better, but now, they pretty well stink

Date of experience: March 17, 2010
Canada
1 review
3 helpful votes
Follow Marney S.
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I just wanted to thank everyone who wrote reviews on tthis site. I was about to go check it out when I got to the sign up page where you have to include your credit card, that is where I immediatly stopped and started doing research to find out if it is a scam site. So glad I came accross sitejabber it rocks! I will have to email my uncle and see if he actually did send me the link that sent me to zml's favebook site and in turn to their actual movie download scam site.
Have a grea day all and be wary and safe:-)

Date of experience: March 12, 2010
GB
2 reviews
2 helpful votes
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I use to use ZML to dowload movies - their rate was 10 pounds a month which was ok given their database is up to date... now they jacked up the price to 39.99 Euros (almost 35 pounds a month) and they get you to sign up for 1 day trial at 1 Euro... but then the charge you 39.99 Euros a month the day after and it is NOT refundable... They are also not always as reliable as they claim - basically ZML.com now sucks... stay away!

Date of experience: March 12, 2010
Iowa
1 review
2 helpful votes
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Do not become a member of this website! It is a total scam. It would not let me login to my account even though I was typing in the correct password. I know for a fact that it was the correct password, because they sent me an e-mail to confirm it, yet it still wouldn't work. I also find it quite interesting how they don't have a number to contact them anywhere on the site. Thanks to this site I had to go through the hassle of canceling my card! > :(

Date of experience: February 9, 2010
Australia
1 review
2 helpful votes
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I wish I had of found and other sites warning about zml.com. Unfortunately I didn't before I signed up for the 0.99 trial. So far I haven't been able to download anything, now the website says it is experiencing difficulty. I have just rang to cancel my card, not before they managed to debit $68.
Total rip off don't go there!

Date of experience: February 5, 2010
Ireland
1 review
2 helpful votes
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Be careful, i log in on a free trial but never could log in to download any movies. They have my credit card number and i can't even send a claim on their site. It keeps saying "safari can't find the page"…

Date of experience: January 29, 2010
Australia
1 review
2 helpful votes
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I have been having difficulties downloading anything from this site. Normally im apprehensive about purchasing anything from the net, however the presentation of this site looked coatia. In saying that i looked into the. 99cent offer, and accidently or purposely it had advised that I had purchased a premium service costing me 39.90eur, immediately i went to cancel this service, but to no avail, they had charged my card. I am awaiting a refund from this so called company, but after reading all the reviews it doesnt look good. Sucked in - $#*!ing stupid. My advice to those looking for a refund, don't bother - cancel your card, these guys are crooks - never again!

Date of experience: January 29, 2010
Belgium
2 reviews
1 helpful vote
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Hi All
January 23, 2010

Hi All - I gave this site 3 out of 4. Here's my reasoning. I started out without a trial offer and went right to the $29.99 offer with a $10 free bonus. They also offer $49.99 with a free $20 bonus. I downloaded the software provided to easily manage downloads of video and sound. I have been a user for over a year and have downloaded countless movies at a resonable cost. For a Divx quality download at $2.99 isn't bad. Are they based in Cypress (out of the U.S.) and use a Russian loophole, I believe so. Any issues I have had with download issues have been taken care of within 48 hours through their support emails. NOW THAT BEING SAID IN THEIR BEHALF... I moved and wanted to have my remaining funds added to a new addition of funds and did automatically have the $29.99 added to my account without my consent. Now I was going to do it anyway but yes, it did tick me off that they did it automatically. I still appreciate the added bonus money and no I do not get charged automatically per month. I don't recall seeing that option. Anyway... sorry for the long review but if you can deal with the "Bait & Switch" situation, they do provide what is offered. A LOT of different movies at a reasonable price and various quality options. They did not take my money and not provide a service. One more thing, I have gone to a lot of other sites and you can't get in to even see the movies they offer without signing up. To me that's a scam site. ZML let's you go in and see what they have just as peer2peer Limewaire does. I hope this helped sort it out a bit.

Date of experience: January 23, 2010
Australia
5 reviews
13 helpful votes
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ZML.com is a scam, they will offer you a 1 day trial off 99c then charge you 2x 39.90 stay away from this site. If you have already signed up its a good idea to cancel your credit or debit card.

Date of experience: January 21, 2010
GB
1 review
2 helpful votes
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I don't know how legit zml.com is, but from what i heard they AINT. And whats worse i tried to apply for volunteer work in Haiti and about 10 of the websites directed me straight to their website. Which, I think is highly opportunistic and inhumane. Whats happened in Haiti is a terrible tragedy, but what makes it worst is these very sad, detestable creatures of this so-called zml website would exploit this as a way of luring customers, (who want to do good) to a $#*!ing crap website showing rubbish Hollywood movies. THE SITE SHOULD BE TAKEN DOWN AND BANNED FOR ALL FUTURE USE!

Date of experience: January 14, 2010
New Jersey
1 review
3 helpful votes
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ZML.com is a scam, and at its VERY BEST a sub-par source for movie downloads.

Below are the contents of the letter I sent ZML.com to notify them I'd be cancelling my subscription:

You advertised that you had the tnt/hallmark movie 'The engagement ring', and I paid 99 cents for a 1 day membership. I then discovered a few things:

1. You do not, in fact, have the tnt/hallmark movie 'The engagement ring' available for download.
2. Your designers/developers are sub-par, to say the very least. Your site is sluggish, your server returned an error for 90 minutes+ after I'd registered, and your WAY TOO front end heavy.
3. Recurring billing. I can't stress this enough, so pay very careful attention YOU F**KING $#*!S:

A SUCCESSFUL BUSINESS BECOMES, AND REMAINS, SUCCESSFUL FOR ONE REASON. AN OFFERING THAT CONSISTENTLY OFFERS REDEEMABLE CONSUMER VALUE.

1. Your content sucks.
2. Your site functionality sucks.
3. You automatically bill a customer $39.99 24 hours after he/she has paid 99 cents for a 1 day trial.

If I'm charged 1 red cent more than the 99 you F**KED ME on, I will come after you with my LLC's counsel and, much more importantly, I will make it my business to tell as many people as possible about what happened here. I run a social media site sh*theads, so feel free to call my bluff.

The second most unfortunate part of this is that I have to explain this to you. The most unfortunate part of this is that I've wasted my time on you clowns.

Date of experience: December 20, 2009
GB
1 review
1 helpful vote
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This site is very good for movie downloads, they charge monthly and that gives you unlimited downloads. Check out this for more info: http://www.zmlreview.com/

Date of experience: September 16, 2009