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Overview

Ziinga has a rating of 1.16 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ziinga most frequently mention credit card, cancellation fee, and platinum membership problems. Ziinga ranks 141st among Penny Auction sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Before they charged a single thing to the credit card, we cancelled the card.
How would you rate Ziinga?
Top Positive Review

“Avoid Ziinga like you would the Great Plague!”

Nicola W.
3/18/18

If you want some good advise. Do NOT have anything to do with Ziinga. They are a total Scam! They should be convicted and closed down.

Top Critical Review

“BEWARE BIG TIME SCAMMERS”

farhad m.
4/6/16

In 2011. I paid by credit card for a Nokia 5130 an amount of R123.05. My reference was 47216837. Until now, I have not received the cellphone. Every time I use to phone them, its on its way. I got tired and I stopped phoning and forgot about it. My e-mail add: *******@outlook.com. Thanks

Reviews (38)

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credit card (19)
Thumbnail of user farhadm1
2 reviews
2 helpful votes
April 6th, 2016

In 2011. I paid by credit card for a Nokia 5130 an amount of R123.05. My reference was *******. Until now, I have not received the cellphone. Every time I use to phone them, its on its way.

I got tired and I stopped phoning and forgot about it. My e-mail add: *******@outlook.com.

Thanks

Thumbnail of user desmondy1
2 reviews
5 helpful votes
February 12th, 2015

'Stay away' period. I got scammed few years back, but I got lucky I got my money back with the help of my Visa credit card company and time consumed.

Thumbnail of user rr29
1 review
1 helpful vote
January 5th, 2013

It is just fake and fraud.
Don't even open that website.
They are in little island named Malta...

Thumbnail of user rickf3
1 review
1 helpful vote
October 28th, 2014

Never bought anything I won a bid and as soon as i saw the terms and details they wanted me to agree to plus further invetigation led to my saying thanks but no thanks.

Don't be fooled into giving these thieving con men your credit card details doing so will cost you hundreds if not thousands of dollars. Plus you will spend many hours in frustration attempting to recover your money.

Stay away, far, far away.

Thumbnail of user lindellv
1 review
1 helpful vote
November 14th, 2014

Ziing.com auctions are big RUDE rip off scammers, I won a" Free 1st auction", on payment just clicking proceed button gives them permission to debit your card for membership fee of $89.00 per month x 3 months AND they never send you the product ever. Oh if you cancel your membership they will charge you cancelation fee as well! So what they say is true - if its too good to be true then it is!

Thumbnail of user emman40
2 reviews
2 helpful votes
September 10th, 2012

Tried to email regarding the fact it did not say anything about entering into a contract… I received an email about 5 hours later stating "Included with this payment, you will receive a 7-day Platinum membership for FREE. Once the free days expire, normal monthly charges of A$89.99 will apply. The membership clause is stated within the receipt we sent after you have completed the transaction." its not until after you have given your details and made a purchase do they tell you its $89.99 a month for 3 months with a $53.00 early cancellation fee… joke.

Thumbnail of user bezt
1 review
1 helpful vote
August 29th, 2012

Don't touch this outfit - they are operating illegally and will rip you off. I am doing battle with them currently - no goods and charges for terminating their 'contract'. Wish I had researched them before getting suckered in!

Thumbnail of user rosemarieq
1 review
2 helpful votes
January 6th, 2012

ATTENTION EVERYONE DO NOT I REPEAT DO NOT DEAL WITH ZIINGA.COM THIS IS A SCAM THIEVES YOU BID FOR AN ITEM BUT WILL NOT GET IT UNLESS YOU SEND THEM Scanned copy of Credit Card (front and back)
Scanned copy of valid ID (passport or driver's license)
YOU RECEIVE THIS ONLY AFTER YOU PAID FOR ITEM AND A BOGUS MEMBERSHIP NON REFUNDABLE SO I WAS RIPPED OFF 89.00 US FOR SOMETHING I WILL NEVER RECEIVE BEWARE

Thumbnail of user jackiel8
1 review
1 helpful vote
July 25th, 2012

No mention of monthly fees when you first join but when you win your first promotion or auction they state that by paying you accept their T&C and have to pay 59.99 per month if you want to cancel there is a fee for that too, plus you have to pay to bid@@@@@ DO NOT USE THE SITE YOU WILL BE OUT OF POCKET AS THEY WILL TAKE THE MONEY AUTOMATICALLY FROM YOUR CREDIT CARD@@@@@@@ YOU HAVE BEEN WARNED ITS A TOTAL RIP OFF SITE STICK TO MAD BID OR ONE OF THE OTHERS THAT HAVE FAIR BIDDING AND NO CHARGES MONTHLY@@@@@@@

Thumbnail of user stevena17
1 review
2 helpful votes
September 21st, 2014

Whats the probability of all auctions running for 4 weeks 24/7 without any1 winning? Its happening on ziinga right now. The most obvius use of bots I have ever seen on a pennyauction! My godness they aint even discret about it!

Thumbnail of user brianm26
2 reviews
3 helpful votes
April 2nd, 2012

They are nothing but, Con Artists, They have conned me out of money that they stole from my Bank Account. Not only this but they Wanted me to PHOTO COPY my Credit card to send to them, They already had my Bank details when I signed up to them, And when I won an auction they were running at the time, which was a Camera of which I NEVER Received they took out the sum of."£59.99" out of my Account. Bearing in mind the item I won was "£1.00 and oddments." I AM VERY ANGRY.

Thumbnail of user kirstys1
1 review
1 helpful vote
July 19th, 2012

I signed up to this won something and put my card details in but it declined as I entered the wrong ones then I looked up at reviews afterwards ( should of done before) and my card details didn't save as I got an email afterwards asking me to pay for the item or it'll expire so I'm assuming they don't have my details or I wouldn't of got the email and as theres no funds in the acc it'll decline so nothing's been taken.

I emailed them and asked to close my acc but didn't get a response.

I think I had a lucky escape that I didn't enter my correct details!

Thumbnail of user mohammeda7
1 review
1 helpful vote
November 14th, 2014

JUST STAY AWAY FROM ZINGA.COM an absolute scam. THey were auctioning a Sainsbury Gift Card which I thought Sainsbury being multinational will not allow anybody defraud their brand. But ZINGA is doing it in broad day light. After finishing the auction, I soon realised, it is a kind of fruad and I emailed asking them to terminate my bid. But they are asking for copies of my creditcard and driving license or pay pay up hefty penalty charge. No legitimate business acts like that and I wonder what the cyber crime squads are doing and why Sainsbury and other big companies are taking any action. Mohammed

Thumbnail of user theob1
1 review
3 helpful votes
December 1st, 2011

I bought a senseo coffeemaker in September or won a auction whatever. Now there is many conditions they blind you with like cheap I pads. Did u try to get something as soon as u get to 1second the server automatically goes off. It happened twice with me. Now the stupid coffee maker first you pay it is taken of immediately, note immediately. Now when I buy something online from respectable sites I am use to get my stuff delivered with my address details now this is where problem starts. Or the sh... t hit the fan. U must download a visa form and complete it. Why they took my money already.And u must send them a copy of your life history(lol) I was worried and should have stopped there. I did send it to them and no reply. I contacted them and they said they did not receive everything. I must send my ID again I was fuming. Ii sent a bigger copy. But in the mean time they took $100 from my credit card. Phoned them and ask what that was for, something like Premium membership which I agreed on. Really a surprise tor me. By this time i could have bought in a shop a decent coffee machine. Now I am waiting for my machine and this morning another $100 was taken from me. Now I found out that they will take another months fee from me. Shame on you for conning me. But shame on me for letting me conned the second time. You can't talk to this live persons they where trained very well. I don't think there are people with them after 3 months and that is what they are bargaining for. They don't care about the customers but only about the fees for 3 months. They should be reported to the American authority or maybe human rights is not so important as they seem it to be.

Thumbnail of user carolef2
1 review
2 helpful votes
June 11th, 2012

Please stay AWAY from this site. They book you up to a three month Platinum m embership then keep charging your credit card. My visa bank stopped my card and issued us with new cards. Now ziinga after sending a letter with a photo of our house, which I feel is rather threatening are saying they are going to put the matter into the hands of a debt collector. I am seeking legal advice on the matter and will put the matter to what ever authorities I am advised to. Please don't get caught like me. This is the first time I have been on one of these sites and it will most certainly will be the last.

Thumbnail of user kerstinac
1 review
3 helpful votes
October 7th, 2011

This site is real rip off, you have not got any chance of winning anything and suddenly they give you a lovely £59.99 membership charge on Credit Card without my authority and i can't see this mention in the Terms and Conditions

Thumbnail of user lolaa1
1 review
1 helpful vote
November 14th, 2014

Bad, really bad website. Just waste of time.

Thumbnail of user chevonk
1 review
3 helpful votes
October 3rd, 2011

These guys are real ripp-offs! I had won an auction and paid for the bid and 4 weeks go by when i check on the shipment of my prize they tell me it has been forfeited because i have cancelled my membership. The problem i am having is that before i even cancelled the membership i asked one of the customer service agents if i will still receive my prize even if i cancel and they confirmed yes i will. I think they should at least refund my credit card...

Thumbnail of user michaell37
1 review
2 helpful votes
November 25th, 2011

I have just signed and i went to the section to bye bids and sore at the bottom a the screen the charges so i haven't given my card details so i paste and copy their charges iI think their are robing us left and right After a 7-day trial period, normal rates apply and your account will be charged £ 59.99 /month for the Ziinga membership, all inclusive. What a rip off

Thumbnail of user alisonw5
2 reviews
4 helpful votes
April 20th, 2012

Total Scam

I too was scammed witht them taking monthly fees even though I cancelled but my bank (in the UK) returned all the money and the bank have reported them to the banking ombudsman for fraud, when Ziinga found out about the fraud investigation they sent me an email (see below) with a Google earth photo of our street attached like that's some kind of threat! They refer to attached documents which is just the Google earth... picture of our street! They are sad loosers! The address in malta is false they are based in eastern Europe

From Ziigna 'We have been recently informed that a transaction was reversed from your bank/credit card company. It was noted as a cancelled recurring transaction, which means that the issuer receives a complaint from the cardholder that payment of a recurring transaction was cancelled prior to or on the transaction date.

To amend this, please refer to the attached documents and follow the instructions within. We will make a follow up if we do not hear back from you within 5 business days.'
Less

Thumbnail of user romaldask
1 review
1 helpful vote
August 4th, 2012

I was won actions 27/07/2012 from ziinga.com but my product which I won I didnt get when pay money so now I will stay AWAY from most site like this...

Thumbnail of user benr18
1 review
0 helpful votes
October 26th, 2014

This is a complete and total scam.

It starts off by letting you bid on items. If you win an item, it lets you pay for the item and sign up. What it doesnt tell you is that you should read the terms and conditions. In the terms and conditions, they charged us $89.99 Australian for a three month subscription, even though we never agreed to anything. They get away with this because it is in the terms and conditions, which everyone neglects to read. So we wanted to cancel our account, which would have cost us $53. You know what we did? Before they charged a single thing to the credit card, we cancelled the card. Its an extremely gruelling process to cancel your Ziinga account.

My advice to you all is to CANCEL YOUR CREDIT CARD IMMEDIATELY.

I hope this helps you all, it saved me from paying heaps of money for things I did not agree

Thumbnail of user melindag1
1 review
2 helpful votes
April 19th, 2012

RUBBISH! I signed up for a website, Jobinaclick; was told that for doing so, I can get an ipod shuffle for £2.00 (p&h). I put in my details and recieved an invoice saying that I signed up for ZIINGA and was charged £59.99 and that this was a monthly fee. I immediately cancelled and was told via e-mail that I would be charged £28.99 cancellation fee but still had to pay the first £59.99 fee! I reported this to my bank and my bank informed me since I gave my card details, they can pretty much take a payment. I then cancelled my card. Tomorrow, I am going to the bank an cancelling my account! SHAME ON THEM! They are theives! And they are opperating very marginally to get away with it! Avoid avoid avoid!

Thumbnail of user uzim
1 review
2 helpful votes
November 28th, 2011

When i first saw the site i thought wow lets have a go luckily i won ipod shuffle 2gb for 3.61 GBP on my first bid (free bid so no bids were bought) and thought its too good to be true, so i went to pay for the item with my credit card all went through fine but then they started asking for important documents such as home details, credit card info, copy of credit card front and back, driving licence or passport and utility bill to be sent through to them, i spoke to the live assistant and asked for my item but they refused and said u need to send in those documents before we can release the item, on no part of the terms and conditions does it say to provide this information, so i will not b getting the product by the looks of it, but luckily i have cancelled my credit card and told them about the situation + told them that it was a scamming site and they helped me out by refunding the amount. Problem solved.

PS. Stay away from ziinga.com site don't fall in to there trap, should really research any site b4 making any payments.

Thumbnail of user fahadk
1 review
4 helpful votes
October 19th, 2011

Please stop if you planning to buy something from Ziinga.com, its all fraud and you will end up with nothing in your hand. They will not show you the real picture and terms and conditions untill you bid and win something. Once you have a become a successful bidder for any stuff then they gonna ask you to provide very important documents of your identity like passport and drving license copies and credit card scanned copies (front and back). They have not mentioned it in there terms and condition page and will say you to send these documents otherwsie your deal will be cancelled. Moreover they will subscribe you for platinum membership without asking which will cost you 59 pounds after the trial period expires. Dont make yourself fool and don't buy from ziinga.

Regards,
Khan

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