I purchased the audio video security pen. It did not come with correct instruction sheet. Took over a week to get some instructions thru email. Their email contact efficiency is not good. Too long between emails. I requested a refund for product due to direction sheet for operation of pen was not done properly or complete. No diagram for operating parts of product. After 5 weeks I still do not have refund for product. They have product. I sent back and returned thru mail. Their address and my return address were very clear on package. They won't tell me if they have received package. They have not refunded yet. Over $100 Canadian. They do not communicate thru email. I have sent 3 emails over 1 1/2 weeks and no response. I would suggest to myself that they have no intentions of refunding money paid for product but they are not going to tell me that. Their integrity is terrible. So how do I get my $100 Canadian funds back ???? Done thru credit card. They keep the returned product and the money and I get nothing. Their email communication is uncaring. I am George. I am in British Columbia Canada.
Be careful they offer in the website one amount of labels for the water bottle Neptune but when you get the product is only half .
After they don't want to give what is in the website
I bought 3 screw in light bulb nanny cams. I live in Dallas, but these are for my New Mexico house. NOBODY answers the phone for tech support, and they take their sweet time getting back to you if they do. The download they suggest to view the micro sd card on your computer (they say is free). When you go to the site and try to download it, you can't open up the download and it is a FREE TRIAL. Really. This company is really proud of itself, but I will never do business with them again. There you have it.
I bought a Usb cam and a micro SD 8GB and I only received the usb and no micro sd 8GB. I hope you can do something about that
Haven't use it yet but really excited to start came really fast one thing though I called and left a message about my package and never got a call back makes wonder if i can count on getting in touch about an issue if I have another one
I bought glasses. Four working days later the package was in my mailbox in perfect condition. All the accessories were in the box. I had trouble setting the date. On the site I found a zUtilityapps application. Among the applications there was one that set the date and time. I followed the intructions. In a few seconds the problem was settled. The picture quality is excellent and the sound impeccable. I got a quality product for $ 150. I am very satisfied.
I bought these glasses to use to capture on video different events without having to hold a camera. So far, I used them once and clarity was awesome. I used it indoors but I was walking around my house in different lighting, looking outside the window, and moving fast at times. The picture was great and it auto adjusted fast to the different lightings for clear picture. The only negative is the interchangeable lens are tricky to put back in and if you pull glasses apart they pop out slightly. Will have to play around with it more, but cant wait to use it again!
Everything went fast but delivery was delayed because of storms. Not sure about the product yet since I'm waiting for it.
I bought these glasses due to run ins with cops who abuse their power because they're bored. Catch my first video on YouTube, title 'pigs will be pigs ' posted by Johnny Appleseed.
Received what was ordered and everything working well so far after 3 months or so. Website was easy to use and product was delivered rather quickly. No complaints!
Zetronix's website was very user-friendly and straightforward. The online purchase was fast and easy. Price was excellent with discount. I was very happy with the free and timely shipping delivery to Hawaii. zPen-HD 720 feels great of good quality. There were two very small minor nicks on the pen which is tiny enough that I can live with.
haven't learned how to operate all the features of the camera yet, but seems to be doing what it's supposed to do. would like the printed instructions to be more complete. very skimpy.
I got what I paid for, a quality product that works as advertised. The wide angel 'fish eye' was expected but it's only really noticeable in enclose environments and close shots, in the great outdoors it's not an issue, actually it's a benefit as you capture as much as your peripheral vision would see. I just charged the unit and ran the recorder to battery exhaustion and it went for 1 hr 14 minutes. From what I've read that will increase with use but I'm happy with that
I just received and installed in my home. It was rather simple to hook up. I am not sure if it will work on the second floor as I couldn't set it up on my second floor but was able to when I was a few feet from my router. So as of right now I'm a little concerned if the 2nd camera will work when it's further away then my first camera which is within 50 feet of the router. I do have a call into tech support to ask some questions but it seems they prefer emails then returning phone calls
I'm pleased with the app functionality, picture quality, the discreteness of the camera itself, and the general use of the clock but there is some kind of reset function that makes the camera turn itself around facing towards the back every 24 hours so I have to reset it which is a pain to have to do. The clock is in a space where the back faces the wall so once it resets the camera function is rendered useless. This is why I'm giving the product 3 stars, otherwise I would give it five.
Camera works GREAT! So easy to use and ordering and shipping was great too.
I wish all internet transactions were this good.
I ordered the thumb drive hidden camera. You will not be sorry.
I received and followed all instructions correctly. However when I plugged the camera in to initially charge it, it did not charge at all and would not turn on. I am going to return it.
Received and followed all instructions. The recordings are black and have static. The camera position seems to be positioned too far down in the case.
What can I say that I didnt sum up already. This was exactly what I needed and when it arrived my opinion didnt change.
So far so good, i like it. if it continues on this path i might sell another camera for my collection.
I ordered and paid for Orca video sunglasses but received a clock. Please send sunglasses and prepaid return packaging for the clock
My fault..upon opening the toI dropped and can not find the part that goes under the button that makes contact when you press button.Will you send me one..I will pay
Receiving two orders instead of one. Try to return 1st order. 1st order did not go through but the 2nd submission go through.
Thanks for the service. Shipped as quickly as your site said, product arrived and was on time. I appreciate the contact after the product was shipped to ensure my satisfaction. Great purchase!!
So far it seems to work, the voice and video is clear, no complaints there.
My only problem is that I can't seem to change the date and time. I used the manual to set it up seamlessly. If I can resolve my issue, then I would recommend it for use. Without the date and timestamp it is useless because I wouldn't be able to prove when the abuse or neglect occurred.
I will update my review once tech support responds to my call for help which I placed today.
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