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ZazzleReviews 11,644

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Georgia
1 review
1 helpful vote
Follow michelle Q.
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Thank you so much! We order then invitations for my daughter's 8th grade graduation party and we absolutely love the way they turned out. Although we had to wait on their arrival, we are again absolutely pleased with how they turned out. She is excited about the event and how easy making her invitation turned out. Thank you again for being such an easy app to understand and your expeditious service. Will gladly use you in the future if need be!

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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Awesome
May 14, 2022

Beautiful invites for my son, great product, and fast delivery

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Beautiful!
May 14, 2022

My experience was great…the online service was informative and delivery was fast

Date of experience: May 14, 2022
Florida
1 review
0 helpful votes
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Easy and delivered in a timely manner. Received it just in time to mail out to family and friends

Date of experience: May 14, 2022
Georgia
4 reviews
0 helpful votes
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Fabulous invitations
May 14, 2022

The invitations are beautiful and arrived quickly, I will be ordering more invitations from you for another party for July milestone.

Date of experience: May 14, 2022
North Carolina
1 review
0 helpful votes
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Great designs and service
May 14, 2022

Super cute designs. Delivery was sooner than expected.

Date of experience: May 14, 2022
South Carolina
1 review
0 helpful votes
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Great service
May 14, 2022

Beautiful invitations. Arrived in a timely manner.

Date of experience: May 14, 2022
North Carolina
1 review
0 helpful votes
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Great Service
May 14, 2022

Received the cards in a timely manner and they looked great.

Date of experience: May 14, 2022
Florida
2 reviews
0 helpful votes
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Needs a lot of maneuvering to to fit into the phone
The fit was not perfect. One corner did not get in all the way

Date of experience: May 14, 2022
Pennsylvania
1 review
0 helpful votes
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Stitch invites
May 14, 2022

They are so cute and great quality! They were delivered quickly and the best part is the customization! They were originally baby shower invites and it allows you to change the wording and everything! Perfect for my daughters birthday!

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
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Bridal Shower Invitations
May 14, 2022

I am very pleased with the bridal shower invitations I ordered for my daughter. They look exactly like I ordered. As we know that is usually not the case with most things. Due to time constraints, I had to pay for a rush order. I received my order in just 4 days! I am very pleased with this whole process and would definitely order from this website again.

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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Amazing service, friendly design and edit tools. Thank you so much Zazzle!

Date of experience: May 13, 2022
Illinois
1 review
0 helpful votes
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Not as expected.
June 12, 2022

These are cards. They are not what we expected. We didn't like the quality.

Date of experience: May 13, 2022
Zazzle S. Zazzle Rep
over a year old

Hi there,
We are very sorry to hear that you were unhappy with your recent order! We can be reached at social@zazzle.com where we would be more then happy to provide further assistance!
Thank you,
Ryan

Georgia
1 review
0 helpful votes
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Love!
May 13, 2022

Love! Everything I expected! Can't wait to send them out. Definitely be ordering again!

Date of experience: May 13, 2022
South Carolina
3 reviews
1 helpful vote
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Just Darling!
May 13, 2022

So cute and a very creative idea! However, all the change came loose and I need to mail this to Boston. I will just exchange the quarters for paper money. I looks like you used regular clear tape, right? Also, I forgot how much money I requested. Was it $35. Duh. I tried to count but did not want to pull up any of the tape.

Still, it; s the most unique gift ever!

Date of experience: May 13, 2022
Kansas
1 review
0 helpful votes
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Quick and Reliable
May 13, 2022

I ordered a poster and it looks exactly like the photo. It was a quick delivery

Date of experience: May 13, 2022
Florida
1 review
0 helpful votes
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Invite cards
May 13, 2022

They were exactly what I expected and arrived when they said they would. 10/10 would order again.

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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Invitations
May 13, 2022

Ordered invitations for my mothers 60th bday. They came two days earlier than expected and are of great quality. Very pleased!

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Cute Baby shower invites
May 13, 2022

Zazzle was super easy to use and had really cute templates to choose from and made it a super easy process!

Date of experience: May 13, 2022
Ohio
1 review
0 helpful votes
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Shower invites
May 13, 2022

The invitations came quickly, are adorable, and high quality. Highly recommend ordering from this company!

Date of experience: May 13, 2022