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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Shopping with Zazzle was a great experience—delightful design options and the personalization tool was very user-friendly.
Very easy to use to find the right business card for you. You can search your for different business cards and pick a simple format and design it to your liking
Created and ordered a graduate yard sign for our high school graduate. Fast shipping, so easy to put together, and perfect size! Very nice! Thank You.
Was looking for a nostalgic tee and Zazzle had a solid selection. The ordering process was simple to complete
I ordered welcome posters for a retirement party. The pic and quality was excellent.
Great and beautifully made sign! Came in a timely manner no issues at all
Easy to use and very happy with order. Came on time as promised. Used Zazzle once before for daughter's baby shower.
They offered SO MANY BEAUTIFUL OPTIONS. It was difficult choosing one. Once I decided. Customizing and ordering was a breeze. I received my invitations in about a week. They were prettier then the images 😊
Very easy to use. Flexible tool which made the process of creating the invitations a snap.
Orders change of address cards after our move. Great selection of styles, really easy to design! Loved how they look!
Created a custom wedding itinerary for our upcoming wedding. Used different images from multiple designa
I've gotten t-shirts, sweatshirts and cups from Zazzle and they always turn out very nicely. Prices are reasonable and shipping speed is reasonable as well for custom made items.
I was able to access the design I wanted, make a few simple edits and the product was on its way. I loved the quality and ease of ordering.
I bought what I thought was thank you notes for my son and future daughter-in-law. What I received look like place cards.
Great service and got it with no issues! Exactly how I had personalized it.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Sharon
I'm really sorry to hear about the issues with your recently placed note order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan