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ZazzleReviews 12,401

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Florida
1 review
0 helpful votes
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Loved my Business Card!
May 5, 2025

The app was very easy to use and edit exactly the way I wanted.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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Beautiful Invitations
May 4, 2025

Shopping with Zazzle was a great experience—delightful design options and the personalization tool was very user-friendly.

Date of experience: April 24, 2025
Oregon
1 review
0 helpful votes
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Quality
May 3, 2025

It was very easy to order and the quality is excellent. I would order from them again. And it arrived very quickly.

Date of experience: April 23, 2025
Wisconsin
1 review
0 helpful votes
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Easy to use and design!
May 3, 2025

Very easy to use to find the right business card for you. You can search your for different business cards and pick a simple format and design it to your liking

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Created and ordered a graduate yard sign for our high school graduate. Fast shipping, so easy to put together, and perfect size! Very nice! Thank You.

Date of experience: April 23, 2025
New Jersey
1 review
0 helpful votes
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Was looking for a nostalgic tee and Zazzle had a solid selection. The ordering process was simple to complete

Date of experience: April 23, 2025
Louisiana
1 review
0 helpful votes
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I ordered welcome posters for a retirement party. The pic and quality was excellent.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Welcome Board
May 2, 2025

Great and beautifully made sign! Came in a timely manner no issues at all

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
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90th Birthday Invitations
May 2, 2025

Easy to use and very happy with order. Came on time as promised. Used Zazzle once before for daughter's baby shower.

Date of experience: April 22, 2025
Wisconsin
1 review
0 helpful votes
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This was DIFFICULT
May 2, 2025

They offered SO MANY BEAUTIFUL OPTIONS. It was difficult choosing one. Once I decided. Customizing and ordering was a breeze. I received my invitations in about a week. They were prettier then the images 😊

Date of experience: April 22, 2025
Colorado
1 review
0 helpful votes
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Easy to create
May 2, 2025

Very easy to use. Flexible tool which made the process of creating the invitations a snap.

Date of experience: April 22, 2025
New Hampshire
1 review
0 helpful votes
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Great change of address cards
May 2, 2025

Orders change of address cards after our move. Great selection of styles, really easy to design! Loved how they look!

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
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Great work
May 2, 2025

Excellent work. Look even better in person. Thank you!

Date of experience: April 22, 2025
Tennessee
1 review
0 helpful votes
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Shower Invitations
May 1, 2025

The Bridal Shower Invitations came out beautifully! Thank you!

Date of experience: April 21, 2025
Massachusetts
1 review
0 helpful votes
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Good experience
May 1, 2025

Created a custom wedding itinerary for our upcoming wedding. Used different images from multiple designa

Date of experience: April 21, 2025
South Dakota
1 review
0 helpful votes
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I've gotten t-shirts, sweatshirts and cups from Zazzle and they always turn out very nicely. Prices are reasonable and shipping speed is reasonable as well for custom made items.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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Amazing
May 1, 2025

The t shirt fits to my expectations. It's cute and comfy too.

Date of experience: April 4, 2025
Indiana
1 review
0 helpful votes
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Nice Product
May 1, 2025

I was able to access the design I wanted, make a few simple edits and the product was on its way. I loved the quality and ease of ordering.

Date of experience: April 21, 2025
Pennsylvania
1 review
0 helpful votes
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Not what it seemed
May 1, 2025

I bought what I thought was thank you notes for my son and future daughter-in-law. What I received look like place cards.

Date of experience: April 21, 2025
Zazzle S. Zazzle Rep
6 months ago

Hi Sharon

I'm really sorry to hear about the issues with your recently placed note order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Virginia
1 review
0 helpful votes
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Great service
May 1, 2025

Great service and got it with no issues! Exactly how I had personalized it.

Date of experience: April 21, 2025