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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Wonderful cards from this person! I would order again. Beautiful cards & fast delivery!
I was shopping for my daughters bridal shower invitations. There were lots of choice's. The invitations were delivered quickly and they looked great! We were even able to put her QR code on it for easy reference to her registry! I would definitely order from them again!
Great job. Cards were beautiful colors and came exactly as pictured
Fast shipment just what I ordered the quality was very professional great color
Zazzle made it easy to navigate and personalize our invitations as well as match (or close to it) the wedding invitations.
The ordering and delivery process was easy! I will definitely be ordering again.
Navigating the site was easy. There were several options to choose from that would suit the needs for our wedding invitations. Editing was user friendly. We received them much quicker than expected.
Ordered senior graduation invitations and the personalization, cost and timing were perfect!
Shipped sooner than expected, good quality product. Will definitely use them again
I ordered a two-sided sign. It arrived in a timely manner and was exactly what I expected.
I have liked Zazzle's products for a long time and have made several purchases, but I was always reluctant because of the shipping charges. Now that I have joined "the club" and get free shipping, I will be a more frequent shopper. I like the fact that I can shop from home for unique items - greeting cards, gift bags, and other items that make my gifts stand out as special. I have also purchased magnets and buttons, for my collections, and personalized post cards. I look forward to exploring the website for even more options for purchases.
Very timely! Everything I ordered was better than expected!
This was such an amazing experience. I got exactly what I paid for and i couldn't be happier. Thank you so much and you now have a loyal customer.
So easy and user friendly. I would definitely recommend! 3rd time using this site and happy every time!
I've used Zazzle for a number of items in the past and have always been quite satisfied with the quality and the speed and the value that is promised
Ordered several different name tags for our theatre company (staff, volunteers, board of directors) with our logo. While designing, I had a question and the message response was prompt and helpful. VERY pleased with the product and especially pleased with the timely delivery. Especially now when deliveries can be challenging. Thank you, Zazzle. Always a reliable site.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.