business logo of Zazzle

ZazzleReviews 12,400

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Thank you cards
May 13, 2025

Wonderful cards from this person! I would order again. Beautiful cards & fast delivery!

Date of experience: May 3, 2025
Colorado
1 review
0 helpful votes
Follow Margaret S.
Unfollow Margaret S.
Share Review
Report Review

Easy to work with the design feature and create our custom banner and yard signs.

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
Follow Andrea K.
Unfollow Andrea K.
Share Review
Report Review

I was shopping for my daughters bridal shower invitations. There were lots of choice's. The invitations were delivered quickly and they looked great! We were even able to put her QR code on it for easy reference to her registry! I would definitely order from them again!

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
Follow Jillian M.
Unfollow Jillian M.
Share Review
Report Review

Love
May 11, 2025

Great job. Cards were beautiful colors and came exactly as pictured

Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Excellent A ++++
May 11, 2025

Fast shipment just what I ordered the quality was very professional great color

Date of experience: May 1, 2025
Massachusetts
1 review
0 helpful votes
Follow Valerie L.
Unfollow Valerie L.
Share Review
Report Review

Bridal Shower Invitations
May 11, 2025

Zazzle made it easy to navigate and personalize our invitations as well as match (or close to it) the wedding invitations.

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

Satisfied customer
May 11, 2025

Always satisfied with Zazzle products, service and efficiency!

Date of experience: May 1, 2025
North Carolina
1 review
0 helpful votes
Follow Dosali R.
Unfollow Dosali R.
Share Review
Report Review

Thanks, Zazzle!
May 11, 2025

The ordering and delivery process was easy! I will definitely be ordering again.

Date of experience: May 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Onia W.
Unfollow Onia W.
Share Review
Report Review

Perfect experience!
May 11, 2025

Navigating the site was easy. There were several options to choose from that would suit the needs for our wedding invitations. Editing was user friendly. We received them much quicker than expected.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Ordered senior graduation invitations and the personalization, cost and timing were perfect!

Date of experience: April 30, 2025
Arkansas
1 review
0 helpful votes
Follow Leah F.
Unfollow Leah F.
Share Review
Report Review

Great customer service
May 10, 2025

Shipped sooner than expected, good quality product. Will definitely use them again

Date of experience: April 30, 2025
Arizona
1 review
0 helpful votes
Follow Romi S.
Unfollow Romi S.
Share Review
Report Review

Nothing
May 10, 2025

Got my order and it is in good shape. Nothing more to say. Thank you.

Date of experience: April 30, 2025
Louisiana
1 review
0 helpful votes
Follow Nikki H.
Unfollow Nikki H.
Share Review
Report Review

Awesome
May 10, 2025

Awesome quality. Nice design. Would purchase again in the future.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
Follow Rena H.
Unfollow Rena H.
Share Review
Report Review

I ordered a two-sided sign. It arrived in a timely manner and was exactly what I expected.

Date of experience: April 30, 2025
North Carolina
1 review
0 helpful votes
Follow Connie N.
Unfollow Connie N.
Share Review
Report Review

Finding the Unique
May 10, 2025

I have liked Zazzle's products for a long time and have made several purchases, but I was always reluctant because of the shipping charges. Now that I have joined "the club" and get free shipping, I will be a more frequent shopper. I like the fact that I can shop from home for unique items - greeting cards, gift bags, and other items that make my gifts stand out as special. I have also purchased magnets and buttons, for my collections, and personalized post cards. I look forward to exploring the website for even more options for purchases.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
Follow Kristi M.
Unfollow Kristi M.
Share Review
Report Review

Everything turned out great!
May 10, 2025

Very timely! Everything I ordered was better than expected!

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
Follow Lakisha C.
Unfollow Lakisha C.
Share Review
Report Review

Presentation Folders
May 10, 2025

This was such an amazing experience. I got exactly what I paid for and i couldn't be happier. Thank you so much and you now have a loyal customer.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
Follow Margie D.
Unfollow Margie D.
Share Review
Report Review

Beautiful baby shower invites
May 10, 2025

So easy and user friendly. I would definitely recommend! 3rd time using this site and happy every time!

Date of experience: April 30, 2025
Indiana
1 review
0 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

Quality
May 10, 2025

I've used Zazzle for a number of items in the past and have always been quite satisfied with the quality and the speed and the value that is promised

Date of experience: April 30, 2025
Indiana
1 review
0 helpful votes
Follow Darrell Ann S.
Unfollow Darrell Ann S.
Share Review
Report Review

Easy, reliable, great product!
May 10, 2025

Ordered several different name tags for our theatre company (staff, volunteers, board of directors) with our logo. While designing, I had a question and the message response was prompt and helpful. VERY pleased with the product and especially pleased with the timely delivery. Especially now when deliveries can be challenging. Thank you, Zazzle. Always a reliable site.

Date of experience: April 30, 2025