Overview
Zazzle has a rating of 4.5 stars from 11,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Customized the guest book just like I wanted, it looks professional and inviting.
I loved the invites they were very beautiful and great quality, and they got to my house way before the original estimated delivery date!
I ordered invitations for my daughter's birthday party and they came quickly and in perfect condition! They are so cute. Great pricing and service.
Was super easy to change the format ever so slightly to be exactly what I wanted (and I was doing it on my phone!).
Receive them in time and as I ask for! Love them! Now ready to send them out to our guest. Sweet 16 party soon
The stickers are beautiful and go perfect on the fun memory box we have
Was to late to return the Cards I was told that I would get the money credited to my Zazzle account but I have not seen a penny Very bad business in my opinion L Carbone
Great options, customizable to fit your needs, quick turnaround for some invitations for a birthday party.
Excellent, arrived earlier to an expected. Like how customizable this was and will recommend to others
Excellent experience. A lot to choose from. Website easy to maneuver. Shipped quickly and packaged well.
This took awhile to put together because I didn't know how to fix mistakes, so I would have to start all over. But it was worth it!
Great customer service. Only wish they were open on weekends for phone calls. Only open M-F. Product was exactly what I was wanting at a great price.
Not sure where it's coming from when. Unable to contact anyone at the company. After reading the reviews it makes me wonder if it's coming at all.
Hello Geoffrey,
We are sorry to hear that you have not received your order yet.
We will be looking into this and will reach out to you via email by the end of the day.
Thank you,
Terri
These invitations came in and are so darling for my baby shower! I paid for the standard longest shipping and they came in less than a week!
The site is extremely user friendly. It is very to create and share personalized items. Zazzle is always coming out with new items to make your own.
She was extremely patient. She listened to my request, and walked me through the entire process (I only had my phone and not laptop at the time).
They took my $ but never processed my order and refused to refund! This place is a joke. This is my first negative review I ever wrote.
Hi Autumn,
I am so sorry to hear that you order could not be processed. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Kevin
My experience is always one of ease and I always find what I'm looking for.
I found beautiful Christmas paper with coordinating solid paper and custom printed paper form my business gets as well!
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- Redwood City, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lillian,
We're sorry to hear about the issues you have encountered. This is not the customer experience we strive for at Zazzle and we would love the opportunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953.
We look forward to assisting you further!
Thank you,
Ryan